Not sure if Freshworks, or Bookafy is the better choice for your needs? No problem! 6sense comparison helps you make the best decision. Take a look at categories where Freshworks and Bookafy compete, current customers, market share, category ranking. Still uncertain? Compare the similarities and differences between Freshworks vs Bookafy customers by industry, by geography and by buying patterns.
Freshworks competes with other products in the Contact Center, Knowledge Management, Project Collaboration categories. It has a 3.65% market share in the Customer Experience category, and Freshworks has 33,958 customers in 10 countries.
Bookafy competes with other products in the Project Collaboration, Customer Experience, Appointments And Scheduling, Collaborative Calendars, Reservation And Online Booking, Resource Scheduling, Sales Productivity categories. It has a 0.35% market share in the Customer Experience category, and Bookafy has 3,279 customers in 10 countries.
Categories where Freshworks and Bookafy compete
Freshworks
Comparing the customer bases of Freshworks and Bookafy, we can see that Freshworks has 33,958 customer(s), while Bookafy has 3,279 customer(s). In the Customer Experience category, with 33,958 customer(s) Freshworks stands at 6th place by ranking, while Bookafy with 3,279 customer(s), is at the 30th place.
Freshworks
6th
33,958 Customer
Bookafy
30th
3,279 Customer
Freshworks has a 3.65% market share in the Customer Experience category, while Bookafy has a 0.35% market share in the same space.
Comparing Freshworks and Bookafy customers based on their geographic location, we can see that Freshworks has more customers in United States, United Kingdom and India, while Bookafy has more customers in United States.
Freshworks
Bookafy
Gain actionable insights about the buying patterns of Freshworks vs Bookafy’s target audience.
Freshworks
New
224 Customer
Lost
228 Customer
Bookafy
New
132 Customer
Lost
26 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Freshworks and Bookafy compete against each other?
Freshworks and Bookafy compete against each other in the Customer Experience, Appointments And Scheduling, Collaborative Calendars, Contact Center, Customer Support Services.
How does the market share of Freshworks and Bookafy compare in the Customer Experience market?
In the Customer Experience market, Freshworks has a 3.65% market share in comparison to Bookafy’s 0.35%. Since it has a better market share coverage, Freshworks holds the 6th spot in 6sense's Market Share Ranking Index for the Customer Experience category, while Bookafy holds the 30th spot.
How many customers are acquired by Freshworks and Bookafy in the Customer Experience segment?
Freshworks has 33,958 customers and Bookafy has 3,279 customers in the Customer Experience segment. Freshworks has 30679 more customers than Bookafy in this category.
What are the countries in which Freshworks and Bookafy has more customers?
Freshworks has more customers in
United States, United Kingdom and India.
Bookafy
has more customers in United States, United Kingdom and Australia.
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Freshworks vs Bookafy: Customer Experience Comparison
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