Question 1

What are the different markets in which
        Intercom and
        Bookafy compete against each other?

Accepted Answer

Intercom and
        Bookafy compete against each other in
        the Customer Experience, Appointments And Scheduling, Collaborative Calendars, Communication, Customer Engagement.

Question 2

How does the market share of
        Intercom
        and Bookafy compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Intercom has a
        14.50%
        market share in comparison to
        Bookafy’s
        0.35%.
        Since it has a better market share coverage,
        Intercom holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Bookafy holds the
        30th spot.

Question 3

How many customers are acquired by
        Intercom and
        Bookafy in the
        Customer Experience segment?

Accepted Answer

Intercom has
        134,900 customers and
        Bookafy has
        3,280 customers in the
        Customer Experience
        segment. Intercom has
        131620 more customers than
        Bookafy in this category.

Question 4

What are the countries in which
        Intercom and
        Bookafy has more customers?

Accepted Answer

Intercom has more customers in United States, United Kingdom and Canada.
Bookafy has more customers in United States, United Kingdom and Australia.

Intercom Vs Bookafy : In-Depth Comparison

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Comparing the customer bases of Intercom and Bookafy

Comparing the market share of Intercom and Bookafy

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