Not sure if Freshworks, or Clarabridge is the better choice for your needs? No problem! 6sense comparison helps you make the best decision. Take a look at categories where Freshworks and Clarabridge compete, current customers, market share, category ranking. Still uncertain? Compare the similarities and differences between Freshworks vs Clarabridge customers by industry, by geography and by buying patterns.
Freshworks competes with other products in the Knowledge Management, Project Collaboration categories. It has a 3.58% market share in the Customer Experience category, and Freshworks has 33,705 customers in 10 countries.
Clarabridge competes with other products in the Project Collaboration, Contact Center, Customer Experience, Analytics, Marketing Analytics, Text Mining categories. It has a 0.02% market share in the Customer Experience category, and Clarabridge has 186 customers in 10 countries.
Categories where Freshworks and Clarabridge compete
Freshworks
Comparing the customer bases of Freshworks and Clarabridge, we can see that Freshworks has 33,705 customer(s), while Clarabridge has 186 customer(s). In the Customer Experience category, with 33,705 customer(s) Freshworks stands at 6th place by ranking, while Clarabridge with 186 customer(s), is at the 97th place.
Freshworks
6th
33,705 Customer
Clarabridge
97th
186 Customer
Freshworks has a 3.58% market share in the Customer Experience category, while Clarabridge has a 0.02% market share in the same space.
Comparing Freshworks and Clarabridge customers based on their geographic location, we can see that Freshworks has more customers in United States, United Kingdom and India, while Clarabridge has more customers in United States.
Freshworks
Clarabridge
Gain actionable insights about the buying patterns of Freshworks vs Clarabridge’s target audience.
Freshworks
New
270 Customer
Lost
211 Customer
Clarabridge
New
1 Customer
Lost
0 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Freshworks and Clarabridge compete against each other?
Freshworks and Clarabridge compete against each other in the Contact Center, Customer Experience, Analytics, Customer Support Services, Knowledge Management.
How does the market share of Freshworks and Clarabridge compare in the Customer Experience market?
In the Customer Experience market, Freshworks has a 3.58% market share in comparison to Clarabridge’s 0.02%. Since it has a better market share coverage, Freshworks holds the 6th spot in 6sense's Market Share Ranking Index for the Customer Experience category, while Clarabridge holds the 97th spot.
How many customers are acquired by Freshworks and Clarabridge in the Customer Experience segment?
Freshworks has 33,705 customers and Clarabridge has 186 customers in the Customer Experience segment. Freshworks has 33519 more customers than Clarabridge in this category.
What are the countries in which Freshworks and Clarabridge has more customers?
Freshworks has more customers in
United States, United Kingdom and India.
Clarabridge
has more customers in United States, United Kingdom and Canada.
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Freshworks vs Clarabridge: Customer Experience Comparison
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