Zendesk Vs Clarabridge : In-Depth Comparison
Not sure if Zendesk, or Clarabridge is the better choice for your needs? No problem! 6sense comparison helps you make the best decision. Take a look at categories where Zendesk and Clarabridge compete, current customers, market share, category ranking. Still uncertain? Compare the similarities and differences between Zendesk vs Clarabridge customers by industry, by geography and by buying patterns.
Zendesk competes with other products in the Instant Messaging And Chat, Interactive Voice Response (IVR), Knowledge Management categories. It has a 17.14% market share in the Customer Experience category, and Zendesk has 161,575 customers in 10 countries.
Clarabridge competes with other products in the Project Collaboration, Contact Center, Customer Experience, Analytics, Marketing Analytics, Text Mining categories. It has a 0.02% market share in the Customer Experience category, and Clarabridge has 186 customers in 10 countries.
Categories where Zendesk and Clarabridge compete
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Zendesk
Comparing the customer bases of Zendesk and Clarabridge
Comparing the customer bases of Zendesk and Clarabridge, we can see that Zendesk has 161,575 customer(s), while Clarabridge has 186 customer(s). In the Customer Experience category, with 161,575 customer(s) Zendesk stands at 1st place by ranking, while Clarabridge with 186 customer(s), is at the 97th place.
Zendesk
1st
161,575 Customer
Clarabridge
97th
186 Customer
Comparing the market share of Zendesk and Clarabridge
Zendesk has a 17.14% market share in the Customer Experience category, while Clarabridge has a 0.02% market share in the same space.
Compare Zendesk vs Clarabridge customers by geography
Comparing Zendesk and Clarabridge customers based on their geographic location, we can see that Zendesk has more customers in United States, United Kingdom and Australia, while Clarabridge has more customers in United States.
Zendesk
Clarabridge
Customer Movements for this month
Gain actionable insights about the buying patterns of Zendesk vs Clarabridge’s target audience.
Zendesk
New
1,525 Customer
Lost
1,700 Customer
Clarabridge
New
1 Customer
Lost
0 Customer
FAQ
Find answers to the most often asked questions by users.
What are the different markets in which Zendesk and Clarabridge compete against each other?
Zendesk and Clarabridge compete against each other in the Contact Center, Customer Experience, Analytics, Instant Messaging And Chat, Interactive Voice Response (IVR).
How does the market share of Zendesk and Clarabridge compare in the Customer Experience market?
How many customers are acquired by Zendesk and Clarabridge in the Customer Experience segment?
What are the countries in which Zendesk and Clarabridge has more customers?
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