Customer Communications Management

Gain market share and customer base information about the top Customer Communications Management software. Check out our list of Customer Communications Management Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.

23

Technologies Tracked

11273

Companies Tracked

Categories related to Customer Communications Management

Live Chat
Customer Experience
Forms And Surveys
Membership Management
Customer Engagement

Top 5 Customer Communications Management technologies in 2024

Over 11273 companies are using Customer Communications Management tools. Demandforce with 45.32% market share (5109 customers), Five9 with 24.66% market share (2780 customers), Trainerize with 7.11% market share (802 customers).

Technology

Market Share (Est.)

Customers

  • Demandforce

    45.32%

    5109

  • Five9

    24.66%

    2780

  • Trainerize

    7.11%

    802

  • Twilio Communications

    5.66%

    638

  • amoCRM

    3.97%

    448

  • Others

    13.27%

    1496

  • Customer Communications Management Customers by Employee Size

    The majority of Customer Communications Management category falls in the company size of 0 - 9 employees (3726 companies), 20 - 49 employees (1801 companies), 10 - 19 employees (1055 companies).

    Employee Size

    Customer Communications Management Customers by Geography

    Companies using Customer Communications Management technology software are majorly from the United States with 8163 (84.02%), Canada with 549 (5.65%), United Kingdom with 276 (2.84%) customers respectively.

    Customers

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    Customer Communications Management Customers by Industry

    Top industries that use Customer Communications Management for Cloud Services (114), Consulting (111), Digital Transformation (109).

    Customers

    Market Share for Top Customer Communications Management Technologies

    Analyze the market share of popular Customer Communications Management technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more

    Ranking
    Technology
    Customers
    Market share(Est.)(%)
    1Demandforce510945.32
    2Five9278024.66
    3Trainerize8027.11
    4Twilio Communications6385.66
    5amoCRM4483.97
    6Qualifio4293.81
    7Salesforce Digital Engagement3372.99
    8OpenText Exstream2692.39
    9Oracle Documaker1171.04
    10UJET720.64
    11Dimelo Digital710.63
    12Yoizen550.49
    13Oracle Interaction Center330.29
    14Auronix280.25
    15Microsoft Customer Care Framework260.23
    16Maintel200.18
    17Interactive Intelligence Interaction Dialer170.15
    18Interactive Intelligence Interaction Recorder60.05
    19Demodesk60.05
    20Ytel Platform30.03
    21Zendesk Connect30.03
    22TOTUS20.02
    23Juphy20.02

    FAQ

    Find answers to the most often asked questions by users.

    Who are the top Customer Communications Management software market leaders?

    Top leaders in the category for Customer Communications Management software are Demandforce, Five9, Trainerize. Here, you can view a full list of Customer Communications Management tools in the market.

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    How many companies use Customer Communications Management software these days?

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    Which company has the most significant market share in the Customer Communications Management software space?

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    What are the top industries that usually use Customer Communications Management softwares?

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    Popular Comparisons

    Demandforce vs Five9

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