Customer Communications Management

Gain market share and customer base information about the top Customer Communications Management software. Check out our list of Customer Communications Management Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.

Technologies

13399

Companies

Movements

Categories related to Customer Communications Management

Top 5 Customer Communications Management technologies in 2023

Over 13,399 companies are using Customer Communications Management tools. Demandforce with 47.83% market share (6,409 customers), Five9 with 23.85% market share (3,195 customers), amoCRM with 7.06% market share (946 customers),

Demandforce

47.83 %

Market Share

6409

Customers
Five9

23.85 %

Market Share

3195

Customers
amoCRM

7.06 %

Market Share

946

Customers
Twilio Communications

5.54 %

Market Share

742

Customers
Qualifio

3.55 %

Market Share

475

Customers
Others

12.18 %

Market Share

1632

Customers

Customer Communications Management Customers by Employee Size

The majority of Customer Communications Management category falls in the company size of 0 - 9 employees (5,750 companies), 20 - 49 employees (2,244 companies), 10 - 19 employees (1,139 companies).

Customer Communications Management Customers by Geography

Companies using Customer Communications Management technology software are majorly from the United States with 10,572 (87.34%), Canada with 320 (2.64%), Russia with 310 (2.56%) customers respectively.

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Customer Communications Management Customers by Industry

Top industries that use Customer Communications Management for Professional Services (3,508), Healthcare and Lifesciences (3,197), Technology (2,697).

Market Share for Top Customer Communications Management Technologies

Analyze the market share of popular Customer Communications Management technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more

Ranking	Technology	Customers	Market share
1	Demandforce	6409	47.83 (%)
2	Five9	3195	23.85 (%)
3	amoCRM	946	7.06 (%)
4	Twilio Communications	742	5.54 (%)
5	Qualifio	475	3.55 (%)
6	Salesforce Digital Engagement	430	3.21 (%)
7	OpenText Exstream	379	2.83 (%)
8	Trainerize	339	2.53 (%)
9	Oracle Documaker	134	1.00 (%)
10	Dimelo Digital	77	0.57 (%)
11	UJET	73	0.54 (%)
12	Maintel	53	0.40 (%)
13	Oracle Interaction Center	37	0.28 (%)
14	Microsoft Customer Care Framework	32	0.24 (%)
15	Preferred Patron Loyalty	22	0.16 (%)
16	Interactive Intelligence Interaction Dialer	22	0.16 (%)
17	Interactive Intelligence Interaction Recorder	11	0.08 (%)
18	Ytel Platform	9	0.07 (%)
19	Demodesk	7	0.05 (%)
20	TOTUS	4	0.03 (%)
21	Zendesk Connect	3	0.02 (%)

Technology	Market share
Demandforce	47.83 (%)
Five9	23.85 (%)
amoCRM	7.06 (%)
Twilio Communications	5.54 (%)
Qualifio	3.55 (%)
Salesforce Digital Engagement	3.21 (%)
OpenText Exstream	2.83 (%)
Trainerize	2.53 (%)
Oracle Documaker	1.00 (%)
Dimelo Digital	0.57 (%)
UJET	0.54 (%)
Maintel	0.40 (%)
Oracle Interaction Center	0.28 (%)
Microsoft Customer Care Framework	0.24 (%)
Preferred Patron Loyalty	0.16 (%)
Interactive Intelligence Interaction Dialer	0.16 (%)
Interactive Intelligence Interaction Recorder	0.08 (%)
Ytel Platform	0.07 (%)
Demodesk	0.05 (%)
TOTUS	0.03 (%)
Zendesk Connect	0.02 (%)

FAQ

Find answers to the most often asked questions by users.

Who are the top Customer Communications Management software market leaders?

Top leaders in the category for Customer Communications Management software are Demandforce, Five9, amoCRM. Here, you can view a full list of Customer Communications Management tools in the market.

How many companies use Customer Communications Management software these days?

Around the world in 2023, over 12,872 companies are currently using one or more Customer Communications Management software. Out of these, there are 10,572 companies using Customer Communications Management tools that are originally from the United States .

Which company has the most significant market share in the Customer Communications Management software space?

The top few companies that have the most significant market share in the Customer Communications Management space are Demandforce with 47.83 % of market share, and Five9 with 23.85 % of market share and amoCRM with 7.06 % of market share . Check for other Customer Communications Management technologies market share here.

What are the top industries that usually use Customer Communications Management softwares?

The top industries that use Customer Communications Management software are Professional Services (3,508) , Healthcare and Lifesciences (3,197) , Technology (2,697) .