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Salesforce Digital Engagement

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Salesforce Digital Engagement allows to respond to messages via different channels including WhatsApp, SMS, Facebook Messenger, and Webchat.

Customer Communications Management
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Market Share of Salesforce Digital Engagement

Current Customer(s)

281

Market Share (Est.)

2.32%

Ranking

#7

Top Competitors and Alternatives of Salesforce Digital Engagement

The top three of Salesforce Digital Engagement’s competitors in the Customer Communications Management category are Demandforce with 42.96%, Five9 with 22.57%, Trainerize with 9.58% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Demandforce520442.96%Salesforce Digital Engagement vs Demandforce
Five9273422.57%Salesforce Digital Engagement vs Five9
Trainerize11609.58%Salesforce Digital Engagement vs Trainerize
Twilio Communications8036.63%Salesforce Digital Engagement vs Twilio Communications
amoCRM7005.78%Salesforce Digital Engagement vs amoCRM
Qualifio4783.95%Salesforce Digital Engagement vs Qualifio
OpenText Exstream2532.09%Salesforce Digital Engagement vs OpenText Exstream
Oracle Documaker1090.90%Salesforce Digital Engagement vs Oracle Documaker
FROGED800.66%Salesforce Digital Engagement vs FROGED
Dimelo Digital690.57%Salesforce Digital Engagement vs Dimelo Digital
UJET550.45%Salesforce Digital Engagement vs UJET
Yoizen540.45%Salesforce Digital Engagement vs Yoizen
Oracle Interaction Center300.25%Salesforce Digital Engagement vs Oracle Interaction Center
Auronix270.22%Salesforce Digital Engagement vs Auronix
Microsoft Customer Care Framework240.20%Salesforce Digital Engagement vs Microsoft Customer Care Framework
Maintel180.15%Salesforce Digital Engagement vs Maintel
Interactive Intelligence Interaction Dialer150.12%Salesforce Digital Engagement vs Interactive Intelligence Interaction Dialer
Interactive Intelligence Interaction Recorder60.05%Salesforce Digital Engagement vs Interactive Intelligence Interaction Recorder
Demodesk60.05%Salesforce Digital Engagement vs Demodesk
Zendesk Connect20.02%Salesforce Digital Engagement vs Zendesk Connect
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Popular Comparisons

Top Competitors and Alternatives of Salesforce Digital Engagement

The top three of Salesforce Digital Engagement’s competitors in the Customer Communications Management category are Demandforce with 42.96%, Five9 with 22.57%, Trainerize with 9.58% market share.

Salesforce Digital Engagement vs Demandforce

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Salesforce Digital Engagement vs Five9

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Salesforce Digital Engagement vs Trainerize

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Salesforce Digital Engagement vs Twilio Communications

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Salesforce Digital Engagement vs amoCRM

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Salesforce Digital Engagement vs Qualifio

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Salesforce Digital Engagement vs OpenText Exstream

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Salesforce Digital Engagement vs Oracle Documaker

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Customers of Salesforce Digital Engagement

Around the world in 2025, over 281 companies have started using Salesforce Digital Engagement as Customer Communications Management tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Salesforce10,000+San FranciscoCaliforniaUnited States
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Travelers10,000+New York CityNew YorkUnited States
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Merrill Lynch10,000+New York CityNew YorkUnited States
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Vodafone10,000+NewburyEnglandUnited Kingdom
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PwC10,000+LondonEnglandUnited Kingdom
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Banner Health10,000+PhoenixArizonaUnited States
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Florida State University10,000+TallahasseeFloridaUnited States
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British American Tobacco10,000+LondonEnglandUnited Kingdom
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AbbVie10,000+North ChicagoIllinoisUnited States
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Janssen10,000+TitusvilleNew JerseyUnited States
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Salesforce Digital Engagement Customers by Products and Services

The top three products and services offering customers that use Salesforce Digital Engagement for Customer Communications Management are Wealth Management (14), Asset Management (11), Analytics (11).

Customers

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Salesforce Digital Engagement Customers by Employee Size

The majority of Salesforce Digital Engagement's customers for the customer-communications-management category fall in the company size of 10,000+ employees (72 companies), 1,000 - 4,999 employees (56 companies), 100 - 249 employees (41 companies).

Employee Size

Salesforce Digital Engagement Customers by Geography

The top three geographies of Salesforce Digital Engagement for customer-communications-management are the United States with 186(73.23%), United Kingdom with 20(7.87%), Netherlands with 8(3.15%) customers respectively.

Customers

Employees of Salesforce Digital Engagement

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Also see other Products/Services by Salesforce Digital Engagement in:

Customer Communications Management

FAQ

Find answers to the most often asked questions by users.

Who are the top Salesforce Digital Engagement competitors?

Salesforce Digital Engagement’s Top competitors in the customer-communications-management category are Demandforce, Five9, Trainerize. You can view a full list of Salesforce Digital Engagement competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Salesforce Digital Engagement and 40,000 other technologies on the internet. You can also compare Salesforce Digital Engagement and its feature with top competitors here : Salesforce Digital Engagement vs Demandforce Salesforce Digital Engagement vs Five9 Salesforce Digital Engagement vs Trainerize.

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What is Salesforce Digital Engagement customer distribution based on company size?

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What is Salesforce Digital Engagement market share in the customer-communications-management?

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What are the top countries that use Salesforce Digital Engagement?

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What are the top industries that use Salesforce Digital Engagement?

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