Salesforce Digital Engagement allows to respond to messages via different channels including WhatsApp, SMS, Facebook Messenger, and Webchat.
Current Customer(s)
Market Share (Est.)
Ranking
The top three of Salesforce Digital Engagement’s competitors in the Customer Communications Management category are Demandforce with 42.96%, Five9 with 22.57%, Trainerize with 9.58% market share.
Popular Comparisons
The top three of Salesforce Digital Engagement’s competitors in the Customer Communications Management category are Demandforce with 42.96%, Five9 with 22.57%, Trainerize with 9.58% market share.
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Around the world in 2025, over 281 companies have started using Salesforce Digital Engagement as Customer Communications Management tool.
Customers | Employee Range | City | Region | Country | Social Links |
---|---|---|---|---|---|
Salesforce | 10,000+ | San Francisco | California | United States | |
Travelers | 10,000+ | New York City | New York | United States | |
Merrill Lynch | 10,000+ | New York City | New York | United States | |
Vodafone | 10,000+ | Newbury | England | United Kingdom | |
PwC | 10,000+ | London | England | United Kingdom | |
Banner Health | 10,000+ | Phoenix | Arizona | United States | |
Florida State University | 10,000+ | Tallahassee | Florida | United States | |
British American Tobacco | 10,000+ | London | England | United Kingdom | |
AbbVie | 10,000+ | North Chicago | Illinois | United States | |
Janssen | 10,000+ | Titusville | New Jersey | United States |
The top three products and services offering customers that use Salesforce Digital Engagement for Customer Communications Management are Wealth Management (14), Asset Management (11), Analytics (11).
Customers
The majority of Salesforce Digital Engagement's customers for the customer-communications-management category fall in the company size of 10,000+ employees (72 companies), 1,000 - 4,999 employees (56 companies), 100 - 249 employees (41 companies).
Employee Size
The top three geographies of Salesforce Digital Engagement for customer-communications-management are the United States with 186(73.23%), United Kingdom with 20(7.87%), Netherlands with 8(3.15%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top Salesforce Digital Engagement competitors?
Salesforce Digital Engagement’s Top competitors in the customer-communications-management category are Demandforce, Five9, Trainerize. You can view a full list of Salesforce Digital Engagement competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Salesforce Digital Engagement and 40,000 other technologies on the internet. You can also compare Salesforce Digital Engagement and its feature with top competitors here : Salesforce Digital Engagement vs Demandforce Salesforce Digital Engagement vs Five9 Salesforce Digital Engagement vs Trainerize.
What is Salesforce Digital Engagement customer distribution based on company size?
What is Salesforce Digital Engagement market share in the customer-communications-management?
What are the top countries that use Salesforce Digital Engagement?
What are the top industries that use Salesforce Digital Engagement?
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