Salesforce Digital Engagement allows to respond to messages via different channels including WhatsApp, SMS, Facebook Messenger, and Webchat.
Current Customer(s)
Market Share (Est.)
Ranking
The top three of Salesforce Digital Engagement’s competitors in the Customer Communications Management category are Demandforce with 42.09%, Five9 with 24.34%, Twilio Communications with 7.65% market share.
Popular Comparisons
The top three of Salesforce Digital Engagement’s competitors in the Customer Communications Management category are Demandforce with 42.09%, Five9 with 24.34%, Twilio Communications with 7.65% market share.
Salesforce Digital Engagement vs Demandforce
Salesforce Digital Engagement vs Five9
Salesforce Digital Engagement vs Twilio Communications
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Around the world in 2024, over 481 companies have started using Salesforce Digital Engagement as Customer Communications Management tool.
Customers | Employee Range | City | Region | Country | Social Links |
---|---|---|---|---|---|
Ernst & Young | 10,000+ | London | England | United Kingdom | |
Vodafone Group Plc | 10,000+ | Newbury | England | United Kingdom | |
AbbVie, Inc. | 10,000+ | North Chicago | Illinois | United States | |
The Travelers Companies, Inc. | 10,000+ | Hartford | Connecticut | United States | |
State Street Global Advisors | 10,000+ | Boston | Massachusetts | United States | |
Optum | 10,000+ | Eden Prairie | Minnesota | United States | |
Accenture | 10,000+ | Dublin | Leinster | Ireland | |
Citigroup, Inc. | 10,000+ | New York City | New York | United States | |
Expertmaker | 10,000+ | San Jose | California | United States | |
Bank of America Corporation | 10,000+ | Charlotte | North Carolina | United States |
The top three products and services offering customers that use Salesforce Digital Engagement for Customer Communications Management are Digital Transformation (20), Wealth Management (17), Cloud Services (17).
Customers
The majority of Salesforce Digital Engagement's customers for the customer-communications-management category fall in the company size of 10,000+ employees (103 companies), 100 - 249 employees (79 companies), 1,000 - 4,999 employees (71 companies).
Employee Size
The top three geographies of Salesforce Digital Engagement for customer-communications-management are the United States with 304(71.36%), United Kingdom with 30(7.04%), Australia with 23(5.40%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top Salesforce Digital Engagement competitors?
Salesforce Digital Engagement’s Top competitors in the customer-communications-management category are Demandforce, Five9, Twilio Communications. You can view a full list of Salesforce Digital Engagement competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Salesforce Digital Engagement and 40,000 other technologies on the internet. You can also compare Salesforce Digital Engagement and its feature with top competitors here : Salesforce Digital Engagement vs Demandforce Salesforce Digital Engagement vs Five9 Salesforce Digital Engagement vs Twilio Communications.
What is Salesforce Digital Engagement customer distribution based on company size?
What is Salesforce Digital Engagement market share in the customer-communications-management?
What are the top countries that use Salesforce Digital Engagement?
What are the top industries that use Salesforce Digital Engagement?
Justine Lyon
Senior VP of Sales, Ally
At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
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