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Microsoft Customer Care Framework

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Microsoft Customer Care Framework is a desktop-based framework which is used to address issues faced by service providers caused by multiple line of b...Read more

Customer Communications Management
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Market Share of Microsoft Customer Care Framework

Current Customer(s)

23

Market Share (Est.)

0.17%

Ranking

#14

Top Competitors and Alternatives of Microsoft Customer Care Framework

The top three of Microsoft Customer Care Framework’s competitors in the Customer Communications Management category are Demandforce with 45.09%, Five9 with 23.41%, Twilio Communications with 7.97% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Demandforce592845.09%Microsoft Customer Care Framework vs Demandforce
Five9307823.41%Microsoft Customer Care Framework vs Five9
Twilio Communications10487.97%Microsoft Customer Care Framework vs Twilio Communications
Trainerize8666.59%Microsoft Customer Care Framework vs Trainerize
amoCRM5524.20%Microsoft Customer Care Framework vs amoCRM
Qualifio4833.67%Microsoft Customer Care Framework vs Qualifio
Salesforce Digital Engagement4453.38%Microsoft Customer Care Framework vs Salesforce Digital Engagement
OpenText Exstream3522.68%Microsoft Customer Care Framework vs OpenText Exstream
Oracle Documaker1020.78%Microsoft Customer Care Framework vs Oracle Documaker
Dimelo Digital840.64%Microsoft Customer Care Framework vs Dimelo Digital
UJET730.56%Microsoft Customer Care Framework vs UJET
Maintel420.32%Microsoft Customer Care Framework vs Maintel
Oracle Interaction Center350.27%Microsoft Customer Care Framework vs Oracle Interaction Center
Interactive Intelligence Interaction Dialer170.13%Microsoft Customer Care Framework vs Interactive Intelligence Interaction Dialer
Interactive Intelligence Interaction Recorder60.05%Microsoft Customer Care Framework vs Interactive Intelligence Interaction Recorder
Demodesk50.04%Microsoft Customer Care Framework vs Demodesk
Ytel Platform20.02%Microsoft Customer Care Framework vs Ytel Platform
Zendesk Connect20.02%Microsoft Customer Care Framework vs Zendesk Connect
TOTUS20.02%Microsoft Customer Care Framework vs TOTUS
Juphy20.02%Microsoft Customer Care Framework vs Juphy
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Popular Comparisons

Top Competitors and Alternatives of Microsoft Customer Care Framework

The top three of Microsoft Customer Care Framework’s competitors in the Customer Communications Management category are Demandforce with 45.09%, Five9 with 23.41%, Twilio Communications with 7.97% market share.

Microsoft Customer Care Framework vs Demandforce

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Microsoft Customer Care Framework vs Five9

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Microsoft Customer Care Framework vs Twilio Communications

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Microsoft Customer Care Framework vs Trainerize

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Microsoft Customer Care Framework vs amoCRM

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Microsoft Customer Care Framework vs Qualifio

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Microsoft Customer Care Framework vs Salesforce Digital Engagement

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Microsoft Customer Care Framework vs OpenText Exstream

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Customers of Microsoft Customer Care Framework

Around the world in 2024, over 23 companies have started using Microsoft Customer Care Framework as Customer Communications Management tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Akbank T.A.S.10,000+IstanbulIstanbulTurkey
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Vodafone Group Plc10,000+NewburyEnglandUnited Kingdom
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Tech Mahindra Ltd10,000+PuneMaharashtraIndia
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Concentrix Corporation10,000+FremontCaliforniaUnited States
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KPN10,000+The HagueSouth HollandNetherlands
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CenturyLink10,000+MonroeLouisianaUnited States
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Wipro Ltd10,000+BengaluruKarnatakaIndia
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LLOYDS BANKING GROUP-UK10,000+HalifaxEnglandUnited Kingdom
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Accenture10,000+DublinLeinsterIreland
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Microsoft Corporation10,000+RedmondWashingtonUnited States
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Microsoft Customer Care Framework Customers by Products and Services

The top three products and services offering customers that use Microsoft Customer Care Framework for Customer Communications Management are Cloud Services (9), Information Technology Services (3), Consulting (3).

Customers

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Microsoft Customer Care Framework Customers by Employee Size

The majority of Microsoft Customer Care Framework's customers for the customer-communications-management category fall in the company size of 10,000+ employees (13 companies), 1,000 - 4,999 employees (3 companies), 5,000 - 9,999 employees (2 companies).

Employee Size

Microsoft Customer Care Framework Customers by Geography

The top three geographies of Microsoft Customer Care Framework for customer-communications-management are the India with 5(23.81%), United States with 4(19.05%), United Kingdom with 3(14.29%) customers respectively.

Customers

Employees of Microsoft Customer Care Framework

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Also see other Products/Services by Microsoft Customer Care Framework in:

Customer Communications Management

FAQ

Find answers to the most often asked questions by users.

Who are the top Microsoft Customer Care Framework competitors?

Microsoft Customer Care Framework’s Top competitors in the customer-communications-management category are Demandforce, Five9, Twilio Communications. You can view a full list of Microsoft Customer Care Framework competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Microsoft Customer Care Framework and 40,000 other technologies on the internet. You can also compare Microsoft Customer Care Framework and its feature with top competitors here : Microsoft Customer Care Framework vs Demandforce Microsoft Customer Care Framework vs Five9 Microsoft Customer Care Framework vs Twilio Communications.

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What is Microsoft Customer Care Framework customer distribution based on company size?

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What is Microsoft Customer Care Framework market share in the customer-communications-management?

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What are the top countries that use Microsoft Customer Care Framework?

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What are the top industries that use Microsoft Customer Care Framework?

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Justine Lyon

Justine Lyon

Senior VP of Sales, Ally

At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!

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