Salesforce Service Cloud Vs Avaya CMS : In-Depth Comparison

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imageSalesforce Service Cloud

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Categories where Salesforce Service Cloud and Avaya CMS compete

Contact Center
Cloud Business Telephony
Customer Engagement
Customer Experience
Customer Support Services

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Salesforce Service Cloud

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Comparing the customer bases of Salesforce Service Cloud and Avaya CMS

Comparing the customer bases of Salesforce Service Cloud and Avaya CMS, we can see that Salesforce Service Cloud has 14100 customer(s), while Avaya CMS has 803 customer(s). In the Contact Center category, with 14100 customer(s) Salesforce Service Cloud stands at 5th place by ranking, while Avaya CMS with 803 customer(s), is at the 28th place.

Salesforce Service Cloud

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5th

14100 Customer

Avaya CMS

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28th

803 Customer

Comparing the market share of Salesforce Service Cloud and Avaya CMS

Salesforce Service Cloud has a 1.11% market share in the Contact Center category, while Avaya CMS has a 0.06% market share in the same space.

Compare Salesforce Service Cloud vs Avaya CMS customers by geography

Comparing Salesforce Service Cloud and Avaya CMS customers based on their geographic location, we can see that Salesforce Service Cloud has more customers in United States, United Kingdom and India, while Avaya CMS has more customers in United States.

Salesforce Service Cloud

Avaya CMS

Customer Movements for this month

Gain actionable insights about the buying patterns of Salesforce Service Cloud vs Avaya CMS’s target audience.

Salesforce Service Cloud

New

175 Customer

Lost

262 Customer

Avaya CMS

New

1 Customer

Lost

0 Customer

FAQ

Find answers to the most often asked questions by users.

What are the different markets in which Salesforce Service Cloud and Avaya CMS compete against each other?

Salesforce Service Cloud and Avaya CMS compete against each other in the Contact Center, Cloud Business Telephony, Customer Engagement, Customer Experience, Customer Support Services.

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How does the market share of Salesforce Service Cloud and Avaya CMS compare in the Contact Center market?

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How many customers are acquired by Salesforce Service Cloud and Avaya CMS in the Contact Center segment?

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What are the countries in which Salesforce Service Cloud and Avaya CMS has more customers?

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