Question 1

What are the different markets in which
        NICE CXone and
        Cloud Telephony compete against each other?

Accepted Answer

NICE CXone and
        Cloud Telephony compete against each other in
        the Cloud Contact Center Software, Cloud Business Telephony, Customer Experience.

Question 2

How does the market share of
        NICE CXone
        and Cloud Telephony compare in the
        Cloud Contact Center Software market?

Accepted Answer

In the Cloud Contact Center Software market,
        NICE CXone has a
        2.11%
        market share in comparison to
        Cloud Telephony’s
        0.01%.
        Since it has a better market share coverage,
        NICE CXone holds the
        9th
        spot in 6sense's Market Share Ranking Index for
        the Cloud Contact Center Software category, while
        Cloud Telephony holds the
        95th spot.

Question 3

How many customers are acquired by
        NICE CXone and
        Cloud Telephony in the
        Cloud Contact Center Software segment?

Accepted Answer

NICE CXone has
        628 customers and
        Cloud Telephony has
        2 customers in the
        Cloud Contact Center Software
        segment. NICE CXone has
        626 more customers than
        Cloud Telephony in this category.

Question 4

What are the countries in which
        NICE CXone and
        Cloud Telephony has more customers?

Accepted Answer

NICE CXone has more customers in United States, United Kingdom and Australia.
Cloud Telephony has more customers in and India.

NICE CXone Vs Cloud Telephony : In-Depth Comparison

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Comparing the customer bases of NICE CXone and Cloud Telephony

Comparing the market share of NICE CXone and Cloud Telephony

Compare NICE CXone vs Cloud Telephony customers by geography

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