Question 1

What are the different markets in which
        Coveo and
        Cloud Telephony compete against each other?

Accepted Answer

Coveo and
        Cloud Telephony compete against each other in
        the Cloud Contact Center Software, Cloud Business Telephony.

Question 2

How does the market share of
        Coveo
        and Cloud Telephony compare in the
        Cloud Contact Center Software market?

Accepted Answer

In the Cloud Contact Center Software market,
        Coveo has a
        11.12%
        market share in comparison to
        Cloud Telephony’s
        0.01%.
        Since it has a better market share coverage,
        Coveo holds the
        3rd
        spot in 6sense's Market Share Ranking Index for
        the Cloud Contact Center Software category, while
        Cloud Telephony holds the
        95th spot.

Question 3

How many customers are acquired by
        Coveo and
        Cloud Telephony in the
        Cloud Contact Center Software segment?

Accepted Answer

Coveo has
        3,315 customers and
        Cloud Telephony has
        2 customers in the
        Cloud Contact Center Software
        segment. Coveo has
        3313 more customers than
        Cloud Telephony in this category.

Question 4

What are the countries in which
        Coveo and
        Cloud Telephony has more customers?

Accepted Answer

Coveo has more customers in United States, Canada and United Kingdom.
Cloud Telephony has more customers in and India.

Coveo Vs Cloud Telephony : In-Depth Comparison

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Comparing the customer bases of Coveo and Cloud Telephony

Comparing the market share of Coveo and Cloud Telephony

Compare Coveo vs Cloud Telephony customers by geography

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