Social Customer Support
Gain market share and customer base information about the top Social Customer Support software. Check out our list of Social Customer Support Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.
25
Technologies Tracked
24706
Companies Tracked
Categories related to Social Customer Support
Top 5 Social Customer Support technologies in 2025
Over 24706 companies are using Social Customer Support tools. Sprout Social with 72.23% market share (17844 customers), Zendesk Support with 23.81% market share (5882 customers), Brand24 with 1.85% market share (457 customers).
Technology
Market Share (Est.)
Customers
72.23%
17844
23.81%
5882
1.85%
457
0.36%
88
0.34%
84
Others
1.42%
351
Social Customer Support Customers by Employee Size
The majority of Social Customer Support category falls in the company size of 0 - 9 employees (8160 companies), 20 - 49 employees (6062 companies), 100 - 249 employees (3663 companies).
Employee Size
Social Customer Support Customers by Geography
Companies using Social Customer Support technology software are majorly from the United States with 14408 (69.04%), United Kingdom with 2292 (10.98%), Canada with 1199 (5.75%) customers respectively.
Customers
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Social Customer Support Customers by Industry
Top industries that use Social Customer Support for Social Media (1439), Digital Marketing (1212), Marketing (1181).
Customers
Market Share for Top Social Customer Support Technologies
Analyze the market share of popular Social Customer Support technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more
Ranking | Technology | Customers | Market share(Est.)(%) |
|---|---|---|---|
| 1 | Sprout Social | 17844 | 72.23 |
| 2 | Zendesk Support | 5882 | 23.81 |
| 3 | Brand24 | 457 | 1.85 |
| 4 | Sparkcentral | 88 | 0.36 |
| 5 | CX Company | 84 | 0.34 |
| 6 | Modern | 56 | 0.23 |
| 7 | Attensity | 52 | 0.21 |
| 8 | Swat.io | 38 | 0.15 |
| 9 | Brand Embassy | 26 | 0.11 |
| 10 | Cisco SocialMiner | 26 | 0.11 |
| 11 | Buffer Reply | 20 | 0.08 |
| 12 | Blinger | 20 | 0.08 |
| 13 | LiveWorld | 20 | 0.08 |
| 14 | Engagor | 17 | 0.07 |
| 15 | Vision Helpdesk | 15 | 0.06 |
| 16 | Zanroo | 13 | 0.05 |
| 17 | DigitalGenius | 10 | 0.04 |
| 18 | Airwoot | 9 | 0.04 |
| 19 | Conversity | 8 | 0.03 |
| 20 | SoDash | 6 | 0.02 |
| 21 | Trooya | 5 | 0.02 |
| 22 | HelpSocial | 4 | 0.02 |
| 23 | Simplify360 | 2 | 0.01 |
| 24 | Sentiment | 2 | 0.01 |
| 25 | Bornevia | 2 | 0.01 |
FAQ
Find answers to the most often asked questions by users.
Who are the top Social Customer Support software market leaders?
Top leaders in the category for Social Customer Support software are Sprout Social, Zendesk Support, Brand24. Here, you can view a full list of Social Customer Support tools in the market.
How many companies use Social Customer Support software these days?
Which company has the most significant market share in the Social Customer Support software space?
What are the top industries that usually use Social Customer Support softwares?
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