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Zendesk Support

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Zendesk is service based CRM platform that builds support, sales, and customer engagement software designed for customer relationships. It provides th...Read more

Social Customer Support
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Market Share of Zendesk Support

Current Customer(s)

4980

Market Share (Est.)

23.62%

Ranking

#2

Top Competitors and Alternatives of Zendesk Support

The top three of Zendesk Support’s competitors in the Social Customer Support category are Sprout Social with 73.41%, Brand24 with 0.88%, Sparkcentral with 0.29% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Sprout Social1547873.41%Zendesk Support vs Sprout Social
Brand241860.88%Zendesk Support vs Brand24
Sparkcentral620.29%Zendesk Support vs Sparkcentral
Modern590.28%Zendesk Support vs Modern
Vision Helpdesk480.23%Zendesk Support vs Vision Helpdesk
Attensity370.18%Zendesk Support vs Attensity
Brand Embassy320.15%Zendesk Support vs Brand Embassy
CX Company280.13%Zendesk Support vs CX Company
Engagor250.12%Zendesk Support vs Engagor
Buffer Reply230.11%Zendesk Support vs Buffer Reply
Blinger220.10%Zendesk Support vs Blinger
Swat.io210.10%Zendesk Support vs Swat.io
Zanroo180.09%Zendesk Support vs Zanroo
Cisco SocialMiner110.05%Zendesk Support vs Cisco SocialMiner
Airwoot100.05%Zendesk Support vs Airwoot
Conversity70.03%Zendesk Support vs Conversity
HelpSocial60.03%Zendesk Support vs HelpSocial
LiveWorld60.03%Zendesk Support vs LiveWorld
DigitalGenius60.03%Zendesk Support vs DigitalGenius
SoDash60.03%Zendesk Support vs SoDash
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Popular Comparisons

Top Competitors and Alternatives of Zendesk Support

The top three of Zendesk Support’s competitors in the Social Customer Support category are Sprout Social with 73.41%, Brand24 with 0.88%, Sparkcentral with 0.29% market share.

Zendesk Support vs Sprout Social

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Zendesk Support vs Brand24

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Zendesk Support vs Sparkcentral

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Zendesk Support vs Modern

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Zendesk Support vs Vision Helpdesk

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Zendesk Support vs Attensity

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Zendesk Support vs Brand Embassy

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Zendesk Support vs CX Company

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Customers of Zendesk Support

Around the world in 2025, over 4980 companies have started using Zendesk Support as Social Customer Support tool.

CustomersEmployee RangeCityRegionCountrySocial Links
NBA10,000+New York CityNew YorkUnited States
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SS&C Technologies10,000+WindsorConnecticutUnited States
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Merlin Entertainments10,000+PooleEnglandUnited Kingdom
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WeWork10,000+New York CityNew YorkUnited States
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L.M. Ericsson10,000+StockholmStockholmSweden
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Ensign Group10,000+San Juan CapistranoCaliforniaUnited States
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Ernst & Young10,000+LondonEnglandUnited Kingdom
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Instacart10,000+San FranciscoCaliforniaUnited States
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AbbVie10,000+North ChicagoIllinoisUnited States
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Medline Industries, Inc.10,000+MundeleinIllinoisUnited States
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Zendesk Support Customers by Products and Services

The top three products and services offering customers that use Zendesk Support for Social Customer Support are Technology (48), Education (39), Ecommerce (38).

Customers

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Zendesk Support Customers by Employee Size

The majority of Zendesk Support's customers for the social-customer-support category fall in the company size of 0 - 9 employees (1505 companies), 20 - 49 employees (1119 companies), 100 - 249 employees (702 companies).

Employee Size

Zendesk Support Customers by Geography

The top three geographies of Zendesk Support for social-customer-support are the United States with 2780(67.72%), United Kingdom with 331(8.06%), Australia with 194(4.73%) customers respectively.

Customers

Employees of Zendesk Support

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Also see other Products/Services by Zendesk Support in:

Help Desk And Ticketing
Social Customer Support

FAQ

Find answers to the most often asked questions by users.

Who are the top Zendesk Support competitors?

Zendesk Support’s Top competitors in the social-customer-support category are Sprout Social, Brand24, Sparkcentral. You can view a full list of Zendesk Support competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Zendesk Support and 40,000 other technologies on the internet. You can also compare Zendesk Support and its feature with top competitors here : Zendesk Support vs Sprout Social Zendesk Support vs Brand24 Zendesk Support vs Sparkcentral.

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What is Zendesk Support customer distribution based on company size?

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What is Zendesk Support market share in the social-customer-support?

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What are the top countries that use Zendesk Support?

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What are the top industries that use Zendesk Support?

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