Categories where Genesys and Bright Pattern compete
Genesys
Comparing the customer bases of Genesys and Bright Pattern, we can see that Genesys has 7939 customer(s), while Bright Pattern has 155 customer(s). In the Interactive Voice Response (IVR) category, with 7939 customer(s) Genesys stands at 2nd place by ranking, while Bright Pattern with 155 customer(s), is at the 12th place.
Genesys
2nd
7939 Customer
Bright Pattern
12th
155 Customer
Genesys has a 3.91% market share in the Interactive Voice Response (IVR) category, while Bright Pattern has a 0.08% market share in the same space.
Comparing Genesys and Bright Pattern customers based on their geographic location, we can see that Genesys has more customers in United States, United Kingdom and Australia, while Bright Pattern has more customers in United States.
Genesys
Bright Pattern
Gain actionable insights about the buying patterns of Genesys vs Bright Pattern’s target audience.
Genesys
New
38 Customer
Lost
17 Customer
Bright Pattern
New
3 Customer
Lost
3 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Genesys and Bright Pattern compete against each other?
Genesys and Bright Pattern compete against each other in the Communication, Contact Center, Customer Experience, Interactive Voice Response (IVR), Predictive Dialer.
How does the market share of Genesys and Bright Pattern compare in the Interactive Voice Response (IVR) market?
How many customers are acquired by Genesys and Bright Pattern in the Interactive Voice Response (IVR) segment?
What are the countries in which Genesys and Bright Pattern has more customers?
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