Question 1

What are the different markets in which
        Zendesk and
        CloudCall compete against each other?

Accepted Answer

Zendesk and
        CloudCall compete against each other in
        the Contact Center, Interactive Voice Response (IVR), Call Recording, Customer Experience, Instant Messaging And Chat.

Question 2

How does the market share of
        Zendesk
        and CloudCall compare in the
        Interactive Voice Response (IVR) market?

Accepted Answer

In the Interactive Voice Response (IVR) market,
        Zendesk has a
        89.16%
        market share in comparison to
        CloudCall’s
        0.00%.
        Since it has a better market share coverage,
        Zendesk holds the
        1st
        spot in 6sense's Market Share Ranking Index for
        the Interactive Voice Response (IVR) category, while
        CloudCall holds the
        40th spot.

Question 3

How many customers are acquired by
        Zendesk and
        CloudCall in the
        Interactive Voice Response (IVR) segment?

Accepted Answer

Zendesk has
        164,474 customers and
        CloudCall has
        2 customers in the
        Interactive Voice Response (IVR)
        segment. Zendesk has
        164472 more customers than
        CloudCall in this category.

Question 4

What are the countries in which
        Zendesk and
        CloudCall has more customers?

Accepted Answer

Zendesk has more customers in United States, United Kingdom and Australia.
CloudCall has more customers in and United Kingdom.

Zendesk Vs CloudCall : In-Depth Comparison

Choose Technologies to compare

Comparing the customer bases of Zendesk and CloudCall

Comparing the market share of Zendesk and CloudCall

Compare Zendesk vs CloudCall customers by geography

Customer Movements for this month

FAQ

Choose Technologies to compare

Save 15 hours a week on sales research

Get instant access to B2B contact data across the web

Company

Browse 6sense Data