Question 1

What are the different markets in which
        Aspect Zipwire and
        uContact compete against each other?

Accepted Answer

Aspect Zipwire and
        uContact compete against each other in
        the Contact Center, Interactive Voice Response (IVR), Auto Dialer, Communication, Gamification.

Question 2

How does the market share of
        Aspect Zipwire
        and uContact compare in the
        Interactive Voice Response (IVR) market?

Accepted Answer

In the Interactive Voice Response (IVR) market,
        Aspect Zipwire has a
        0.02%
        market share in comparison to
        uContact’s
        0.01%.
        Since it has a better market share coverage,
        Aspect Zipwire holds the
        19th
        spot in 6sense's Market Share Ranking Index for
        the Interactive Voice Response (IVR) category, while
        uContact holds the
        23rd spot.

Question 3

How many customers are acquired by
        Aspect Zipwire and
        uContact in the
        Interactive Voice Response (IVR) segment?

Accepted Answer

Aspect Zipwire has
        47 customers and
        uContact has
        20 customers in the
        Interactive Voice Response (IVR)
        segment. Aspect Zipwire has
        27 more customers than
        uContact in this category.

Question 4

What are the countries in which
        Aspect Zipwire and
        uContact has more customers?

Accepted Answer

Aspect Zipwire has more customers in United States, United Kingdom and Netherlands.
uContact has more customers in Argentina, Colombia and Costa Rica.

Aspect Zipwire Vs uContact : In-Depth Comparison

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Comparing the customer bases of Aspect Zipwire and uContact

Comparing the market share of Aspect Zipwire and uContact

Compare Aspect Zipwire vs uContact customers by geography

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