Not sure if Zendesk, or ChatWork is the better choice for your needs? No problem! 6sense comparison helps you make the best decision. Take a look at categories where Zendesk and ChatWork compete, current customers, market share, category ranking. Still uncertain? Compare the similarities and differences between Zendesk vs ChatWork customers by industry, by geography and by buying patterns.
Zendesk competes with other products in the Contact Center, Customer Experience, Interactive Voice Response (IVR), Knowledge Management categories. It has a 2.63% market share in the Instant Messaging And Chat category, and Zendesk has 163,257 customers in 10 countries.
ChatWork competes with other products in the Project Collaboration, Instant Messaging And Chat, Instant Messaging, Project Collaboration, Web And Video Conferencing categories. It has a 0.00% market share in the Instant Messaging And Chat category, and ChatWork has 29 customers in 5 countries.
Categories where Zendesk and ChatWork compete
Zendesk
Comparing the customer bases of Zendesk and ChatWork, we can see that Zendesk has 163,257 customer(s), while ChatWork has 29 customer(s). In the Instant Messaging And Chat category, with 163,257 customer(s) Zendesk stands at 4th place by ranking, while ChatWork with 29 customer(s), is at the 83rd place.
Zendesk
4th
163,257 Customer
ChatWork
83rd
29 Customer
Zendesk has a 2.63% market share in the Instant Messaging And Chat category, while ChatWork has a 0.00% market share in the same space.
Comparing Zendesk and ChatWork customers based on their geographic location, we can see that Zendesk has more customers in United States, United Kingdom and Australia, while ChatWork has more customers in Japan.
Zendesk
ChatWork
Gain actionable insights about the buying patterns of Zendesk vs ChatWork’s target audience.
Zendesk
New
1,687 Customer
Lost
2,278 Customer
ChatWork
New
1 Customer
Lost
2 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Zendesk and ChatWork compete against each other?
Zendesk and ChatWork compete against each other in the Instant Messaging And Chat, Contact Center, Customer Experience, Instant Messaging, Interactive Voice Response (IVR).
How does the market share of Zendesk and ChatWork compare in the Instant Messaging And Chat market?
In the Instant Messaging And Chat market, Zendesk has a 2.63% market share in comparison to ChatWork’s 0.00%. Since it has a better market share coverage, Zendesk holds the 4th spot in 6sense's Market Share Ranking Index for the Instant Messaging And Chat category, while ChatWork holds the 83rd spot.
How many customers are acquired by Zendesk and ChatWork in the Instant Messaging And Chat segment?
Zendesk has 163,257 customers and ChatWork has 29 customers in the Instant Messaging And Chat segment. Zendesk has 163228 more customers than ChatWork in this category.
What are the countries in which Zendesk and ChatWork has more customers?
Zendesk has more customers in
United States, United Kingdom and Australia.
ChatWork
has more customers in Japan, United States and Vietnam.
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Zendesk vs ChatWork: Instant Messaging And Chat Comparison
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