Question 1

What are the different markets in which
        Zendesk and
        Simply Confirm compete against each other?

Accepted Answer

Zendesk and
        Simply Confirm compete against each other in
        the Instant Messaging And Chat, Contact Center, Customer Experience, Interactive Voice Response (IVR), Knowledge Management.

Question 2

How does the market share of
        Zendesk
        and Simply Confirm compare in the
        Instant Messaging And Chat market?

Accepted Answer

In the Instant Messaging And Chat market,
        Zendesk has a
        3.27%
        market share in comparison to
        Simply Confirm’s
        0.00%.
        Since it has a better market share coverage,
        Zendesk holds the
        3rd
        spot in 6sense's Market Share Ranking Index for
        the Instant Messaging And Chat category, while
        Simply Confirm holds the
        121st spot.

Question 3

How many customers are acquired by
        Zendesk and
        Simply Confirm in the
        Instant Messaging And Chat segment?

Accepted Answer

Zendesk has
        164,474 customers and
        Simply Confirm has
        2 customers in the
        Instant Messaging And Chat
        segment. Zendesk has
        164472 more customers than
        Simply Confirm in this category.

Question 4

What are the countries in which
        Zendesk and
        Simply Confirm has more customers?

Accepted Answer

Zendesk has more customers in United States, United Kingdom and Australia.
Simply Confirm has more customers in India and Luxembourg.

Zendesk Vs Simply Confirm : In-Depth Comparison

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Comparing the customer bases of Zendesk and Simply Confirm

Comparing the market share of Zendesk and Simply Confirm

Compare Zendesk vs Simply Confirm customers by geography

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