Question 1

What are the different markets in which
        Zendesk and
        REVE Chat compete against each other?

Accepted Answer

Zendesk and
        REVE Chat compete against each other in
        the Instant Messaging And Chat, Contact Center, Customer Engagement, Customer Experience, Interactive Voice Response (IVR).

Question 2

How does the market share of
        Zendesk
        and REVE Chat compare in the
        Instant Messaging And Chat market?

Accepted Answer

In the Instant Messaging And Chat market,
        Zendesk has a
        2.64%
        market share in comparison to
        REVE Chat’s
        0.00%.
        Since it has a better market share coverage,
        Zendesk holds the
        4th
        spot in 6sense's Market Share Ranking Index for
        the Instant Messaging And Chat category, while
        REVE Chat holds the
        61st spot.

Question 3

How many customers are acquired by
        Zendesk and
        REVE Chat in the
        Instant Messaging And Chat segment?

Accepted Answer

Zendesk has
        164,707 customers and
        REVE Chat has
        227 customers in the
        Instant Messaging And Chat
        segment. Zendesk has
        164480 more customers than
        REVE Chat in this category.

Question 4

What are the countries in which
        Zendesk and
        REVE Chat has more customers?

Accepted Answer

Zendesk has more customers in United States, United Kingdom and Australia.
REVE Chat has more customers in United States, India and Bangladesh.

Zendesk Vs REVE Chat : In-Depth Comparison

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Comparing the customer bases of Zendesk and REVE Chat

Comparing the market share of Zendesk and REVE Chat

Compare Zendesk vs REVE Chat customers by geography

Customer Movements for this month

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