Question 1

What are the different markets in which
        Zendesk and
        LivePerson compete against each other?

Accepted Answer

Zendesk and
        LivePerson compete against each other in
        the Customer Experience, Instant Messaging And Chat, Communication, Contact Center, Customer Engagement.

Question 2

How does the market share of
        Zendesk
        and LivePerson compare in the
        Instant Messaging And Chat market?

Accepted Answer

In the Instant Messaging And Chat market,
        Zendesk has a
        2.64%
        market share in comparison to
        LivePerson’s
        0.07%.
        Since it has a better market share coverage,
        Zendesk holds the
        4th
        spot in 6sense's Market Share Ranking Index for
        the Instant Messaging And Chat category, while
        LivePerson holds the
        27th spot.

Question 3

How many customers are acquired by
        Zendesk and
        LivePerson in the
        Instant Messaging And Chat segment?

Accepted Answer

Zendesk has
        164,707 customers and
        LivePerson has
        4,240 customers in the
        Instant Messaging And Chat
        segment. Zendesk has
        160467 more customers than
        LivePerson in this category.

Question 4

What are the countries in which
        Zendesk and
        LivePerson has more customers?

Accepted Answer

Zendesk has more customers in United States, United Kingdom and Australia.
LivePerson has more customers in United States, United Kingdom and Australia.

Zendesk Vs LivePerson : In-Depth Comparison

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Comparing the customer bases of Zendesk and LivePerson

Comparing the market share of Zendesk and LivePerson

Compare Zendesk vs LivePerson customers by geography

Customer Movements for this month

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