Question 1

What are the different markets in which
        Zendesk and
        LiveHelpNow compete against each other?

Accepted Answer

Zendesk and
        LiveHelpNow compete against each other in
        the Instant Messaging And Chat, Contact Center, Customer Experience, Help Desk And Ticketing, Interactive Voice Response (IVR).

Question 2

How does the market share of
        Zendesk
        and LiveHelpNow compare in the
        Instant Messaging And Chat market?

Accepted Answer

In the Instant Messaging And Chat market,
        Zendesk has a
        2.64%
        market share in comparison to
        LiveHelpNow’s
        0.02%.
        Since it has a better market share coverage,
        Zendesk holds the
        4th
        spot in 6sense's Market Share Ranking Index for
        the Instant Messaging And Chat category, while
        LiveHelpNow holds the
        41st spot.

Question 3

How many customers are acquired by
        Zendesk and
        LiveHelpNow in the
        Instant Messaging And Chat segment?

Accepted Answer

Zendesk has
        164,707 customers and
        LiveHelpNow has
        1,108 customers in the
        Instant Messaging And Chat
        segment. Zendesk has
        163599 more customers than
        LiveHelpNow in this category.

Question 4

What are the countries in which
        Zendesk and
        LiveHelpNow has more customers?

Accepted Answer

Zendesk has more customers in United States, United Kingdom and Australia.
LiveHelpNow has more customers in United States, United Kingdom and Canada.

Zendesk Vs LiveHelpNow : In-Depth Comparison

Choose Technologies to compare

Comparing the customer bases of Zendesk and LiveHelpNow

Comparing the market share of Zendesk and LiveHelpNow

Compare Zendesk vs LiveHelpNow customers by geography

Customer Movements for this month

FAQ

Choose Technologies to compare

Save 15 hours a week on sales research

Get instant access to B2B contact data across the web

Company

Browse 6sense Data