Question 1

What are the different markets in which
        Zendesk and
        Hibox compete against each other?

Accepted Answer

Zendesk and
        Hibox compete against each other in
        the Instant Messaging And Chat, Contact Center, Customer Experience, Instant Messaging, Interactive Voice Response (IVR).

Question 2

How does the market share of
        Zendesk
        and Hibox compare in the
        Instant Messaging And Chat market?

Accepted Answer

In the Instant Messaging And Chat market,
        Zendesk has a
        3.27%
        market share in comparison to
        Hibox’s
        0.00%.
        Since it has a better market share coverage,
        Zendesk holds the
        3rd
        spot in 6sense's Market Share Ranking Index for
        the Instant Messaging And Chat category, while
        Hibox holds the
        83rd spot.

Question 3

How many customers are acquired by
        Zendesk and
        Hibox in the
        Instant Messaging And Chat segment?

Accepted Answer

Zendesk has
        164,474 customers and
        Hibox has
        40 customers in the
        Instant Messaging And Chat
        segment. Zendesk has
        164434 more customers than
        Hibox in this category.

Question 4

What are the countries in which
        Zendesk and
        Hibox has more customers?

Accepted Answer

Zendesk has more customers in United States, United Kingdom and Australia.
Hibox has more customers in United States, Germany and United Kingdom.

Zendesk Vs Hibox : In-Depth Comparison

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Comparing the customer bases of Zendesk and Hibox

Comparing the market share of Zendesk and Hibox

Compare Zendesk vs Hibox customers by geography

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