Question 1

What are the different markets in which
        Zendesk and
        Cingo compete against each other?

Accepted Answer

Zendesk and
        Cingo compete against each other in
        the Contact Center, Instant Messaging And Chat, Customer Experience, Interactive Voice Response (IVR), Knowledge Management.

Question 2

How does the market share of
        Zendesk
        and Cingo compare in the
        Instant Messaging And Chat market?

Accepted Answer

In the Instant Messaging And Chat market,
        Zendesk has a
        2.64%
        market share in comparison to
        Cingo’s
        0.00%.
        Since it has a better market share coverage,
        Zendesk holds the
        4th
        spot in 6sense's Market Share Ranking Index for
        the Instant Messaging And Chat category, while
        Cingo holds the
        118th spot.

Question 3

How many customers are acquired by
        Zendesk and
        Cingo in the
        Instant Messaging And Chat segment?

Accepted Answer

Zendesk has
        164,707 customers and
        Cingo has
        2 customers in the
        Instant Messaging And Chat
        segment. Zendesk has
        164705 more customers than
        Cingo in this category.

Question 4

What are the countries in which
        Zendesk and
        Cingo has more customers?

Accepted Answer

Zendesk has more customers in United States, United Kingdom and Australia.
Cingo has more customers in Spain and United States.

Zendesk Vs Cingo : In-Depth Comparison

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Comparing the customer bases of Zendesk and Cingo

Comparing the market share of Zendesk and Cingo

Compare Zendesk vs Cingo customers by geography

Customer Movements for this month

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