Oracle Service Cloud (formerly RightNow) Vs SmarterTrack : In-Depth Comparison

What are the different markets in which Oracle Service Cloud (formerly RightNow) and SmarterTrack compete against each other?

Oracle Service Cloud (formerly RightNow) and SmarterTrack compete against each other in the Help Desk And Ticketing, Helpdesk Tools, Live Chat.

How does the market share of Oracle Service Cloud (formerly RightNow) and SmarterTrack compare in the Help Desk And Ticketing market?

In the Help Desk And Ticketing market, Oracle Service Cloud (formerly RightNow) has a 2.73% market share in comparison to SmarterTrack’s 0.01%. Since it has a better market share coverage, Oracle Service Cloud (formerly RightNow) holds the 10th spot in 6sense's Market Share Ranking Index for the Help Desk And Ticketing category, while SmarterTrack holds the 102nd spot.

How many customers are acquired by Oracle Service Cloud (formerly RightNow) and SmarterTrack in the Help Desk And Ticketing segment?

Oracle Service Cloud (formerly RightNow) has 1,993 customers and SmarterTrack has 4 customers in the Help Desk And Ticketing segment. Oracle Service Cloud (formerly RightNow) has 1989 more customers than SmarterTrack in this category.

What are the countries in which Oracle Service Cloud (formerly RightNow) and SmarterTrack has more customers?

Oracle Service Cloud (formerly RightNow) has more customers in United States, United Kingdom and Australia.
SmarterTrack has more customers in and United States.