Question 1

What are the different markets in which
        SherpaDesk and
        HelpSite compete against each other?

Accepted Answer

SherpaDesk and
        HelpSite compete against each other in
        the Customer Support Services, Help Desk And Ticketing, Helpdesk Tools, Professional Services Automation, Self Service Support.

Question 2

How does the market share of
        SherpaDesk
        and HelpSite compare in the
        Helpdesk Tools market?

Accepted Answer

In the Helpdesk Tools market,
        SherpaDesk has a
        7.73%
        market share in comparison to
        HelpSite’s
        1.11%.
        Since it has a better market share coverage,
        SherpaDesk holds the
        4th
        spot in 6sense's Market Share Ranking Index for
        the Helpdesk Tools category, while
        HelpSite holds the
        17th spot.

Question 3

How many customers are acquired by
        SherpaDesk and
        HelpSite in the
        Helpdesk Tools segment?

Accepted Answer

SherpaDesk has
        5,633 customers and
        HelpSite has
        812 customers in the
        Helpdesk Tools
        segment. SherpaDesk has
        4821 more customers than
        HelpSite in this category.

Question 4

What are the countries in which
        SherpaDesk and
        HelpSite has more customers?

Accepted Answer

SherpaDesk has more customers in United States, United Kingdom and Germany.
HelpSite has more customers in United States, United Kingdom and Canada.

SherpaDesk Vs HelpSite : In-Depth Comparison

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Comparing the customer bases of SherpaDesk and HelpSite

Comparing the market share of SherpaDesk and HelpSite

Compare SherpaDesk vs HelpSite customers by geography

Customer Movements for this month

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