Categories where Helpshift and Next IT compete
Helpshift
Comparing the customer bases of Helpshift and Next IT, we can see that Helpshift has 1103 customer(s), while Next IT has 246 customer(s). In the Helpdesk Tools category, with 1103 customer(s) Helpshift stands at 15th place by ranking, while Next IT with 246 customer(s), is at the 38th place.
Helpshift
15th
1103 Customer
Next IT
38th
246 Customer
Helpshift has a 1.51% market share in the Helpdesk Tools category, while Next IT has a 0.34% market share in the same space.
Comparing Helpshift and Next IT customers based on their geographic location, we can see that Helpshift has more customers in United States, India and Netherlands, while Next IT has more customers in United States.
Helpshift
Next IT
Gain actionable insights about the buying patterns of Helpshift vs Next IT’s target audience.
Helpshift
New
2 Customer
Lost
4 Customer
Next IT
New
0 Customer
Lost
1 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Helpshift and Next IT compete against each other?
Helpshift and Next IT compete against each other in the Contact Center, Customer Support Services, Help Desk And Ticketing, Helpdesk Tools, Instant Messaging And Chat.
How does the market share of Helpshift and Next IT compare in the Helpdesk Tools market?
How many customers are acquired by Helpshift and Next IT in the Helpdesk Tools segment?
What are the countries in which Helpshift and Next IT has more customers?
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