Question 1

What are the different markets in which
        Helpshift and
        HelpNinja compete against each other?

Accepted Answer

Helpshift and
        HelpNinja compete against each other in
        the Contact Center, Help Desk And Ticketing, Helpdesk Tools, Instant Messaging And Chat.

Question 2

How does the market share of
        Helpshift
        and HelpNinja compare in the
        Helpdesk Tools market?

Accepted Answer

In the Helpdesk Tools market,
        Helpshift has a
        1.06%
        market share in comparison to
        HelpNinja’s
        0.01%.
        Since it has a better market share coverage,
        Helpshift holds the
        18th
        spot in 6sense's Market Share Ranking Index for
        the Helpdesk Tools category, while
        HelpNinja holds the
        74th spot.

Question 3

How many customers are acquired by
        Helpshift and
        HelpNinja in the
        Helpdesk Tools segment?

Accepted Answer

Helpshift has
        974 customers and
        HelpNinja has
        11 customers in the
        Helpdesk Tools
        segment. Helpshift has
        963 more customers than
        HelpNinja in this category.

Question 4

What are the countries in which
        Helpshift and
        HelpNinja has more customers?

Accepted Answer

Helpshift has more customers in United States, United Kingdom and Canada.
HelpNinja has more customers in United States, India and Italy.

Helpshift Vs HelpNinja : In-Depth Comparison

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Comparing the customer bases of Helpshift and HelpNinja

Comparing the market share of Helpshift and HelpNinja

Compare Helpshift vs HelpNinja customers by geography

Customer Movements for this month

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