Question 1

What are the different markets in which
        LiveAgent and
        Front compete against each other?

Accepted Answer

LiveAgent and
        Front compete against each other in
        the Helpdesk Tools, Instant Messaging And Chat, Contact Center, Customer Experience, Customer Success.

Question 2

How does the market share of
        LiveAgent
        and Front compare in the
        Helpdesk Tools market?

Accepted Answer

In the Helpdesk Tools market,
        LiveAgent has a
        9.33%
        market share in comparison to
        Front’s
        3.01%.
        Since it has a better market share coverage,
        LiveAgent holds the
        3rd
        spot in 6sense's Market Share Ranking Index for
        the Helpdesk Tools category, while
        Front holds the
        8th spot.

Question 3

How many customers are acquired by
        LiveAgent and
        Front in the
        Helpdesk Tools segment?

Accepted Answer

LiveAgent has
        6,678 customers and
        Front has
        2,155 customers in the
        Helpdesk Tools
        segment. LiveAgent has
        4523 more customers than
        Front in this category.

Question 4

What are the countries in which
        LiveAgent and
        Front has more customers?

Accepted Answer

LiveAgent has more customers in United States, United Kingdom and Canada.
Front has more customers in United States, United Kingdom and Australia.

LiveAgent Vs Front : In-Depth Comparison

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Comparing the customer bases of LiveAgent and Front

Comparing the market share of LiveAgent and Front

Compare LiveAgent vs Front customers by geography

Customer Movements for this month

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