Question 1

What are the different markets in which
        LiveAgent and
        Chaport Live Chat compete against each other?

Accepted Answer

LiveAgent and
        Chaport Live Chat compete against each other in
        the Contact Center, Customer Experience, Customer Support Services, Help Desk And Ticketing, Helpdesk Tools.

Question 2

How does the market share of
        LiveAgent
        and Chaport Live Chat compare in the
        Helpdesk Tools market?

Accepted Answer

In the Helpdesk Tools market,
        LiveAgent has a
        7.54%
        market share in comparison to
        Chaport Live Chat’s
        2.23%.
        Since it has a better market share coverage,
        LiveAgent holds the
        4th
        spot in 6sense's Market Share Ranking Index for
        the Helpdesk Tools category, while
        Chaport Live Chat holds the
        12th spot.

Question 3

How many customers are acquired by
        LiveAgent and
        Chaport Live Chat in the
        Helpdesk Tools segment?

Accepted Answer

LiveAgent has
        7,051 customers and
        Chaport Live Chat has
        2,089 customers in the
        Helpdesk Tools
        segment. LiveAgent has
        4962 more customers than
        Chaport Live Chat in this category.

Question 4

What are the countries in which
        LiveAgent and
        Chaport Live Chat has more customers?

Accepted Answer

LiveAgent has more customers in United States, United Kingdom and Canada.
Chaport Live Chat has more customers in United States, United Kingdom and India.

LiveAgent Vs Chaport Live Chat : In-Depth Comparison

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Comparing the customer bases of LiveAgent and Chaport Live Chat

Comparing the market share of LiveAgent and Chaport Live Chat

Compare LiveAgent vs Chaport Live Chat customers by geography

Customer Movements for this month

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