Question 1

What are the different markets in which
        Dovetail and
        Guru compete against each other?

Accepted Answer

Dovetail and
        Guru compete against each other in
        the Customer Experience, Customer Support, Customer Support Services, Other User Engagement And Feedback, Sales Enablement.

Question 2

How does the market share of
        Dovetail
        and Guru compare in the
        Customer Support market?

Accepted Answer

In the Customer Support market,
        Dovetail has a
        0.37%
        market share in comparison to
        Guru’s
        0.19%.
        Since it has a better market share coverage,
        Dovetail holds the
        7th
        spot in 6sense's Market Share Ranking Index for
        the Customer Support category, while
        Guru holds the
        10th spot.

Question 3

How many customers are acquired by
        Dovetail and
        Guru in the
        Customer Support segment?

Accepted Answer

Dovetail has
        712 customers and
        Guru has
        367 customers in the
        Customer Support
        segment. Dovetail has
        345 more customers than
        Guru in this category.

Question 4

What are the countries in which
        Dovetail and
        Guru has more customers?

Accepted Answer

Dovetail has more customers in United States, United Kingdom and Australia.
Guru has more customers in United States, Canada and United Kingdom.

Dovetail Vs Guru : In-Depth Comparison

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Comparing the customer bases of Dovetail and Guru

Comparing the market share of Dovetail and Guru

Compare Dovetail vs Guru customers by geography

Customer Movements for this month

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