Question 1

What are the different markets in which
        Dovetail and
        Textline compete against each other?

Accepted Answer

Dovetail and
        Textline compete against each other in
        the Business Text Messaging, Customer Experience, Customer Support, Customer Support Services, Other User Engagement And Feedback.

Question 2

How does the market share of
        Dovetail
        and Textline compare in the
        Customer Support market?

Accepted Answer

In the Customer Support market,
        Dovetail has a
        0.37%
        market share in comparison to
        Textline’s
        0.09%.
        Since it has a better market share coverage,
        Dovetail holds the
        7th
        spot in 6sense's Market Share Ranking Index for
        the Customer Support category, while
        Textline holds the
        18th spot.

Question 3

How many customers are acquired by
        Dovetail and
        Textline in the
        Customer Support segment?

Accepted Answer

Dovetail has
        717 customers and
        Textline has
        173 customers in the
        Customer Support
        segment. Dovetail has
        544 more customers than
        Textline in this category.

Question 4

What are the countries in which
        Dovetail and
        Textline has more customers?

Accepted Answer

Dovetail has more customers in United States, United Kingdom and Australia.
Textline has more customers in United States, Canada and India.

Dovetail Vs Textline : In-Depth Comparison

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Comparing the customer bases of Dovetail and Textline

Comparing the market share of Dovetail and Textline

Compare Dovetail vs Textline customers by geography

Customer Movements for this month

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