Question 1

What are the different markets in which
        Dovetail and
        12Return compete against each other?

Accepted Answer

Dovetail and
        12Return compete against each other in
        the Customer Experience, Customer Support, Customer Support Services, Other Ecommerce, Other User Engagement And Feedback.

Question 2

How does the market share of
        Dovetail
        and 12Return compare in the
        Customer Support market?

Accepted Answer

In the Customer Support market,
        Dovetail has a
        0.37%
        market share in comparison to
        12Return’s
        0.01%.
        Since it has a better market share coverage,
        Dovetail holds the
        7th
        spot in 6sense's Market Share Ranking Index for
        the Customer Support category, while
        12Return holds the
        42nd spot.

Question 3

How many customers are acquired by
        Dovetail and
        12Return in the
        Customer Support segment?

Accepted Answer

Dovetail has
        712 customers and
        12Return has
        10 customers in the
        Customer Support
        segment. Dovetail has
        702 more customers than
        12Return in this category.

Question 4

What are the countries in which
        Dovetail and
        12Return has more customers?

Accepted Answer

Dovetail has more customers in United States, United Kingdom and Australia.
12Return has more customers in Netherlands, France and Denmark.

Dovetail Vs 12Return : In-Depth Comparison

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Comparing the customer bases of Dovetail and 12Return

Comparing the market share of Dovetail and 12Return

Compare Dovetail vs 12Return customers by geography

Customer Movements for this month

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