Question 1

What are the different markets in which
        Freshdesk and
        12Return compete against each other?

Accepted Answer

Freshdesk and
        12Return compete against each other in
        the Customer Support Services, Contact Center, Customer Experience, Knowledge Management, Other Ecommerce.

Question 2

How does the market share of
        Freshdesk
        and 12Return compare in the
        Customer Support Services market?

Accepted Answer

In the Customer Support Services market,
        Freshdesk has a
        90.67%
        market share in comparison to
        12Return’s
        0.01%.
        Since it has a better market share coverage,
        Freshdesk holds the
        1st
        spot in 6sense's Market Share Ranking Index for
        the Customer Support Services category, while
        12Return holds the
        45th spot.

Question 3

How many customers are acquired by
        Freshdesk and
        12Return in the
        Customer Support Services segment?

Accepted Answer

Freshdesk has
        174,720 customers and
        12Return has
        10 customers in the
        Customer Support Services
        segment. Freshdesk has
        174710 more customers than
        12Return in this category.

Question 4

What are the countries in which
        Freshdesk and
        12Return has more customers?

Accepted Answer

Freshdesk has more customers in United States, United Kingdom and India.
12Return has more customers in Netherlands, France and Denmark.

Freshdesk Vs 12Return : In-Depth Comparison

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Comparing the customer bases of Freshdesk and 12Return

Comparing the market share of Freshdesk and 12Return

Compare Freshdesk vs 12Return customers by geography

Customer Movements for this month

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