Technologies / ServiceNow Customer Service Management Vs SAP Service Cloud

ServiceNow Customer Service Management Vs SAP Service Cloud : In-Depth Comparison

Not sure if ServiceNow Customer Service Management, or SAP Service Cloud is the better choice for your needs? No problem! 6sense comparison helps you make the best decision. Take a look at categories where ServiceNow Customer Service Management and SAP Service Cloud compete, current customers, market share, category ranking. Still uncertain? Compare the similarities and differences between ServiceNow Customer Service Management vs SAP Service Cloud customers by industry, by geography and by buying patterns.

Overview
Current Customers
Market Share
Geography
Customer Movements
FAQs
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ServiceNow Customer Service Management

ServiceNow Customer Service Management competes with other products in the categories. It has a market share in the Customer Support Services category, and ServiceNow Customer Service Management has 1485 customers in 51 countries.

SAP Service Cloud

SAP Service Cloud competes with other products in the Project Collaboration, Customer Support Services categories. It has a market share in the Customer Support Services category, and SAP Service Cloud has 528 customers in 38 countries.

Categories where ServiceNow Customer Service Management and SAP Service Cloud compete

Customer Support Services

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Comparing the customer bases of ServiceNow Customer Service Management and SAP Service Cloud

Comparing the customer bases of ServiceNow Customer Service Management and SAP Service Cloud, we can see that ServiceNow Customer Service Management has 1485 customer(s), while SAP Service Cloud has 528 customer(s). In the Customer Support Services category, with 1485 customer(s) ServiceNow Customer Service Management stands at 2nd place by ranking, while SAP Service Cloud with 528 customer(s), is at the 4th place.

ServiceNow Customer Service Management

2 nd

1485 Customer

SAP Service Cloud

4 th

528 Customer

Compare ServiceNow Customer Service Management vs SAP Service Cloud customers by geography

Comparing ServiceNow Customer Service Management and SAP Service Cloud customers based on their geographic location, we can see that ServiceNow Customer Service Management has more customers in United States, United Kingdom and India, while SAP Service Cloud has more customers in United States , Germany and United Kingdom .

ServiceNow Customer Service Management

SAP Service Cloud

Customer Movements for this month

Gain actionable insights about the buying patterns of ServiceNow Customer Service Management vs SAP Service Cloud’s target audience.

ServiceNow Customer Service Management

New

57 Customer

Lost

50 Customer

SAP Service Cloud

New

6 Customer

Lost

8 Customer

FAQ

Find answers to the most often asked questions by users.

What are the different markets in which ServiceNow Customer Service Management and SAP Service Cloud compete against each other?

ServiceNow Customer Service Management and SAP Service Cloud compete against each other in the Customer Support Services .

How does the market share of ServiceNow Customer Service Management and SAP Service Cloud compare in the Customer Support Services market?

In the Customer Support Services market, ServiceNow Customer Service Management has a 8.33% market share in comparison to SAP Service Cloud’s 2.96%. Since it has a better market share coverage, ServiceNow Customer Service Management holds the 2nd spot in 6sense’s Market Share Ranking Index for the Customer Support Services category, while SAP Service Cloud holds the 4th spot.

How many customers are acquired by ServiceNow Customer Service Management and SAP Service Cloud in the Customer Support Services segment?

ServiceNow Customer Service Management has 1485 customers and SAP Service Cloud has 528 customers in the Customer Support Services segment. ServiceNow Customer Service Management has 957 more customers than SAP Service Cloud in this category.

What are the countries in which ServiceNow Customer Service Management and SAP Service Cloud has more customers?

ServiceNow Customer Service Management has more customers in United States , United Kingdom and India .
SAP Service Cloud has more customers in United States , Germany and United Kingdom .

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