Salesforce Service Cloud Vs ServiceNow Customer Service Management : In-Depth Comparison
Categories where Salesforce Service Cloud and ServiceNow Customer Service Management compete
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Salesforce Service Cloud
Comparing the customer bases of Salesforce Service Cloud and ServiceNow Customer Service Management
Comparing the customer bases of Salesforce Service Cloud and ServiceNow Customer Service Management, we can see that Salesforce Service Cloud has 9090 customer(s), while ServiceNow Customer Service Management has 1267 customer(s). In the Customer Support Services category, with 9090 customer(s) Salesforce Service Cloud stands at 1st place by ranking, while ServiceNow Customer Service Management with 1267 customer(s), is at the 3rd place.
Salesforce Service Cloud
1st
9090 Customer
ServiceNow Customer Service Management
3rd
1267 Customer
Comparing the market share of Salesforce Service Cloud and ServiceNow Customer Service Management
Salesforce Service Cloud has a 60.86% market share in the Customer Support Services category, while ServiceNow Customer Service Management has a 8.48% market share in the same space.
Compare Salesforce Service Cloud vs ServiceNow Customer Service Management customers by geography
Comparing Salesforce Service Cloud and ServiceNow Customer Service Management customers based on their geographic location, we can see that Salesforce Service Cloud has more customers in United States, United Kingdom and Canada, while ServiceNow Customer Service Management has more customers in United States.
Salesforce Service Cloud
ServiceNow Customer Service Management
Customer Movements for this month
Gain actionable insights about the buying patterns of Salesforce Service Cloud vs ServiceNow Customer Service Management’s target audience.
Salesforce Service Cloud
New
345 Customer
Lost
331 Customer
ServiceNow Customer Service Management
New
7 Customer
Lost
18 Customer
FAQ
Find answers to the most often asked questions by users.
What are the different markets in which Salesforce Service Cloud and ServiceNow Customer Service Management compete against each other?
Salesforce Service Cloud and ServiceNow Customer Service Management compete against each other in the Customer Support Services, Contact Center, Customer Engagement, Customer Experience, Instant Messaging And Chat.
How does the market share of Salesforce Service Cloud and ServiceNow Customer Service Management compare in the Customer Support Services market?
How many customers are acquired by Salesforce Service Cloud and ServiceNow Customer Service Management in the Customer Support Services segment?
What are the countries in which Salesforce Service Cloud and ServiceNow Customer Service Management has more customers?
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