Question 1

What are the different markets in which
        Smile.io and
        Zonka Feedback compete against each other?

Accepted Answer

Smile.io and
        Zonka Feedback compete against each other in
        the Customer Experience, Customer Loyalty, Customer Satisfaction Ratings, Employee Engagement, Online Survey.

Question 2

How does the market share of
        Smile.io
        and Zonka Feedback compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Smile.io has a
        1.75%
        market share in comparison to
        Zonka Feedback’s
        0.00%.
        Since it has a better market share coverage,
        Smile.io holds the
        15th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Zonka Feedback holds the
        197th spot.

Question 3

How many customers are acquired by
        Smile.io and
        Zonka Feedback in the
        Customer Experience segment?

Accepted Answer

Smile.io has
        16,266 customers and
        Zonka Feedback has
        9 customers in the
        Customer Experience
        segment. Smile.io has
        16257 more customers than
        Zonka Feedback in this category.

Question 4

What are the countries in which
        Smile.io and
        Zonka Feedback has more customers?

Accepted Answer

Smile.io has more customers in United States, United Kingdom and Canada.
Zonka Feedback has more customers in United States, India and South Africa.

Smile.io Vs Zonka Feedback : In-Depth Comparison

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Comparing the customer bases of Smile.io and Zonka Feedback

Comparing the market share of Smile.io and Zonka Feedback

Compare Smile.io vs Zonka Feedback customers by geography

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