Question 1

What are the different markets in which
        Intercom and
        Zonka Feedback compete against each other?

Accepted Answer

Intercom and
        Zonka Feedback compete against each other in
        the Customer Experience, Communication, Customer Engagement, Customer Satisfaction Ratings, Employee Engagement.

Question 2

How does the market share of
        Intercom
        and Zonka Feedback compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Intercom has a
        13.06%
        market share in comparison to
        Zonka Feedback’s
        0.00%.
        Since it has a better market share coverage,
        Intercom holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Zonka Feedback holds the
        152nd spot.

Question 3

How many customers are acquired by
        Intercom and
        Zonka Feedback in the
        Customer Experience segment?

Accepted Answer

Intercom has
        165,242 customers and
        Zonka Feedback has
        47 customers in the
        Customer Experience
        segment. Intercom has
        165195 more customers than
        Zonka Feedback in this category.

Question 4

What are the countries in which
        Intercom and
        Zonka Feedback has more customers?

Accepted Answer

Intercom has more customers in United States, United Kingdom and France.
Zonka Feedback has more customers in United States, India and Germany.

Intercom Vs Zonka Feedback : In-Depth Comparison

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Comparing the customer bases of Intercom and Zonka Feedback

Comparing the market share of Intercom and Zonka Feedback

Compare Intercom vs Zonka Feedback customers by geography

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