Not sure if Zoho CRM, or LivePerson is the better choice for your needs? No problem! 6sense comparison helps you make the best decision. Take a look at categories where Zoho CRM and LivePerson compete, current customers, market share, category ranking. Still uncertain? Compare the similarities and differences between Zoho CRM vs LivePerson customers by industry, by geography and by buying patterns.
Zoho CRM competes with other products in the Contact Management, Lead Management, Personalization Behavioral Targeting, Predictive Analytics, Predictive Lead Scoring categories. It has a 2.11% market share in the Customer Experience category, and Zoho CRM has 19,681 customers in 10 countries.
LivePerson competes with other products in the Project Collaboration, Customer Engagement, Customer Experience, Communication, Instant Messaging And Chat, Live Chat categories. It has a 0.45% market share in the Customer Experience category, and LivePerson has 4,191 customers in 10 countries.
Categories where Zoho CRM and LivePerson compete
Zoho CRM
Comparing the customer bases of Zoho CRM and LivePerson, we can see that Zoho CRM has 19,681 customer(s), while LivePerson has 4,191 customer(s). In the Customer Experience category, with 19,681 customer(s) Zoho CRM stands at 12th place by ranking, while LivePerson with 4,191 customer(s), is at the 28th place.
Zoho CRM
12th
19,681 Customer
LivePerson
28th
4,191 Customer
Zoho CRM has a 2.11% market share in the Customer Experience category, while LivePerson has a 0.45% market share in the same space.
Comparing Zoho CRM and LivePerson customers based on their geographic location, we can see that Zoho CRM has more customers in United States, India and United Kingdom, while LivePerson has more customers in United States.
Zoho CRM
LivePerson
Gain actionable insights about the buying patterns of Zoho CRM vs LivePerson’s target audience.
Zoho CRM
New
240 Customer
Lost
272 Customer
LivePerson
New
253 Customer
Lost
46 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Zoho CRM and LivePerson compete against each other?
Zoho CRM and LivePerson compete against each other in the Customer Engagement, Customer Experience, Communication, Contact Management, Instant Messaging And Chat.
How does the market share of Zoho CRM and LivePerson compare in the Customer Experience market?
In the Customer Experience market, Zoho CRM has a 2.11% market share in comparison to LivePerson’s 0.45%. Since it has a better market share coverage, Zoho CRM holds the 12th spot in 6sense's Market Share Ranking Index for the Customer Experience category, while LivePerson holds the 28th spot.
How many customers are acquired by Zoho CRM and LivePerson in the Customer Experience segment?
Zoho CRM has 19,681 customers and LivePerson has 4,191 customers in the Customer Experience segment. Zoho CRM has 15490 more customers than LivePerson in this category.
What are the countries in which Zoho CRM and LivePerson has more customers?
Zoho CRM has more customers in
United States, India and United Kingdom.
LivePerson
has more customers in United States, United Kingdom and Australia.
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