Not sure if Zendesk, or Userbrain is the better choice for your needs? No problem! 6sense comparison helps you make the best decision. Take a look at categories where Zendesk and Userbrain compete, current customers, market share, category ranking. Still uncertain? Compare the similarities and differences between Zendesk vs Userbrain customers by industry, by geography and by buying patterns.
Zendesk competes with other products in the Contact Center, Instant Messaging And Chat, Interactive Voice Response (IVR), Knowledge Management categories. It has a 17.53% market share in the Customer Experience category, and Zendesk has 163,257 customers in 10 countries.
Userbrain competes with other products in the Project Collaboration, Customer Experience, Crowdsourced Testing, Usability Testing, User Onboarding And Engagement categories. It has a 0.00% market share in the Customer Experience category, and Userbrain has 10 customers in 5 countries.
Categories where Zendesk and Userbrain compete
Zendesk
Comparing the customer bases of Zendesk and Userbrain, we can see that Zendesk has 163,257 customer(s), while Userbrain has 10 customer(s). In the Customer Experience category, with 163,257 customer(s) Zendesk stands at 1st place by ranking, while Userbrain with 10 customer(s), is at the 191st place.
Zendesk
1st
163,257 Customer
Userbrain
191st
10 Customer
Zendesk has a 17.53% market share in the Customer Experience category, while Userbrain has a 0.00% market share in the same space.
Comparing Zendesk and Userbrain customers based on their geographic location, we can see that Zendesk has more customers in United States, United Kingdom and Australia, while Userbrain has more customers in United States.
Zendesk
Userbrain
Gain actionable insights about the buying patterns of Zendesk vs Userbrain’s target audience.
Zendesk
New
1,687 Customer
Lost
2,278 Customer
Userbrain
Find answers to the most often asked questions by users.
What are the different markets in which Zendesk and Userbrain compete against each other?
Zendesk and Userbrain compete against each other in the Customer Experience, Contact Center, Crowdsourced Testing, Instant Messaging And Chat, Interactive Voice Response (IVR).
How does the market share of Zendesk and Userbrain compare in the Customer Experience market?
In the Customer Experience market, Zendesk has a 17.53% market share in comparison to Userbrain’s 0.00%. Since it has a better market share coverage, Zendesk holds the 1st spot in 6sense's Market Share Ranking Index for the Customer Experience category, while Userbrain holds the 191st spot.
How many customers are acquired by Zendesk and Userbrain in the Customer Experience segment?
Zendesk has 163,257 customers and Userbrain has 10 customers in the Customer Experience segment. Zendesk has 163247 more customers than Userbrain in this category.
What are the countries in which Zendesk and Userbrain has more customers?
Zendesk has more customers in
United States, United Kingdom and Australia.
Userbrain
has more customers in United States, United Kingdom and Austria.
6Sense Chrome Extension
Get free emails, firmographics, technographics, and keyword intent from any website. Qualify leads on the go. Do intelligent outreaches and close deals faster.
Zendesk vs Userbrain: Customer Experience Comparison
Access 270 million B2B profiles with 100+ million emails and 50+ million direct dial phone numbers.
I agree to 6sense’s Terms and Privacy Policy
Already have an account? Sign In
© 2013-2025 6sense. All Rights Reserved.