Not sure if Zendesk, or ThoughtBuzz is the better choice for your needs? No problem! 6sense comparison helps you make the best decision. Take a look at categories where Zendesk and ThoughtBuzz compete, current customers, market share, category ranking. Still uncertain? Compare the similarities and differences between Zendesk vs ThoughtBuzz customers by industry, by geography and by buying patterns.
Zendesk competes with other products in the Contact Center, Instant Messaging And Chat, Interactive Voice Response (IVR), Knowledge Management categories. It has a 17.53% market share in the Customer Experience category, and Zendesk has 163,257 customers in 10 countries.
ThoughtBuzz competes with other products in the Project Collaboration, Customer Experience, Analytics categories. It has a 0.00% market share in the Customer Experience category, and ThoughtBuzz has 5 customers in 4 countries.
Categories where Zendesk and ThoughtBuzz compete
Zendesk
Comparing the customer bases of Zendesk and ThoughtBuzz, we can see that Zendesk has 163,257 customer(s), while ThoughtBuzz has 5 customer(s). In the Customer Experience category, with 163,257 customer(s) Zendesk stands at 1st place by ranking, while ThoughtBuzz with 5 customer(s), is at the 213rd place.
Zendesk
1st
163,257 Customer
ThoughtBuzz
213rd
5 Customer
Zendesk has a 17.53% market share in the Customer Experience category, while ThoughtBuzz has a 0.00% market share in the same space.
Comparing Zendesk and ThoughtBuzz customers based on their geographic location, we can see that Zendesk has more customers in United States, United Kingdom and Australia, while ThoughtBuzz has more customers in United States.
Zendesk
ThoughtBuzz
Gain actionable insights about the buying patterns of Zendesk vs ThoughtBuzz’s target audience.
Zendesk
New
1,687 Customer
Lost
2,278 Customer
ThoughtBuzz
Find answers to the most often asked questions by users.
What are the different markets in which Zendesk and ThoughtBuzz compete against each other?
Zendesk and ThoughtBuzz compete against each other in the Customer Experience, Analytics, Contact Center, Instant Messaging And Chat, Interactive Voice Response (IVR).
How does the market share of Zendesk and ThoughtBuzz compare in the Customer Experience market?
In the Customer Experience market, Zendesk has a 17.53% market share in comparison to ThoughtBuzz’s 0.00%. Since it has a better market share coverage, Zendesk holds the 1st spot in 6sense's Market Share Ranking Index for the Customer Experience category, while ThoughtBuzz holds the 213rd spot.
How many customers are acquired by Zendesk and ThoughtBuzz in the Customer Experience segment?
Zendesk has 163,257 customers and ThoughtBuzz has 5 customers in the Customer Experience segment. Zendesk has 163252 more customers than ThoughtBuzz in this category.
What are the countries in which Zendesk and ThoughtBuzz has more customers?
Zendesk has more customers in
United States, United Kingdom and Australia.
ThoughtBuzz
has more customers in United States, India and Israel.
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Zendesk vs ThoughtBuzz: Customer Experience Comparison
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