Not sure if Zendesk, or Survicate is the better choice for your needs? No problem! 6sense comparison helps you make the best decision. Take a look at categories where Zendesk and Survicate compete, current customers, market share, category ranking. Still uncertain? Compare the similarities and differences between Zendesk vs Survicate customers by industry, by geography and by buying patterns.
Zendesk competes with other products in the Contact Center, Instant Messaging And Chat, Interactive Voice Response (IVR), Knowledge Management categories. It has a 17.14% market share in the Customer Experience category, and Zendesk has 161,575 customers in 10 countries.
Survicate competes with other products in the Project Collaboration, Customer Experience, Customer Engagement, Customer Satisfaction Ratings, Landing Pages, Lead Management, Online Survey categories. It has a 0.16% market share in the Customer Experience category, and Survicate has 1,536 customers in 10 countries.
Categories where Zendesk and Survicate compete
Zendesk
Comparing the customer bases of Zendesk and Survicate, we can see that Zendesk has 161,575 customer(s), while Survicate has 1,536 customer(s). In the Customer Experience category, with 161,575 customer(s) Zendesk stands at 1st place by ranking, while Survicate with 1,536 customer(s), is at the 45th place.
Zendesk
1st
161,575 Customer
Survicate
45th
1,536 Customer
Zendesk has a 17.14% market share in the Customer Experience category, while Survicate has a 0.16% market share in the same space.
Comparing Zendesk and Survicate customers based on their geographic location, we can see that Zendesk has more customers in United States, United Kingdom and Australia, while Survicate has more customers in United States.
Zendesk
Survicate
Gain actionable insights about the buying patterns of Zendesk vs Survicate’s target audience.
Zendesk
New
1,525 Customer
Lost
1,700 Customer
Survicate
New
88 Customer
Lost
37 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Zendesk and Survicate compete against each other?
Zendesk and Survicate compete against each other in the Customer Experience, Contact Center, Customer Engagement, Customer Satisfaction Ratings, Instant Messaging And Chat.
How does the market share of Zendesk and Survicate compare in the Customer Experience market?
In the Customer Experience market, Zendesk has a 17.14% market share in comparison to Survicate’s 0.16%. Since it has a better market share coverage, Zendesk holds the 1st spot in 6sense's Market Share Ranking Index for the Customer Experience category, while Survicate holds the 45th spot.
How many customers are acquired by Zendesk and Survicate in the Customer Experience segment?
Zendesk has 161,575 customers and Survicate has 1,536 customers in the Customer Experience segment. Zendesk has 160039 more customers than Survicate in this category.
What are the countries in which Zendesk and Survicate has more customers?
Zendesk has more customers in
United States, United Kingdom and Australia.
Survicate
has more customers in United States, United Kingdom and Germany.
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Zendesk vs Survicate: Customer Experience Comparison
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