Not sure if Zendesk, or Retreaver is the better choice for your needs? No problem! 6sense comparison helps you make the best decision. Take a look at categories where Zendesk and Retreaver compete, current customers, market share, category ranking. Still uncertain? Compare the similarities and differences between Zendesk vs Retreaver customers by industry, by geography and by buying patterns.
Zendesk competes with other products in the Contact Center, Instant Messaging And Chat, Interactive Voice Response (IVR), Knowledge Management categories. It has a 17.53% market share in the Customer Experience category, and Zendesk has 163,257 customers in 10 countries.
Retreaver competes with other products in the Project Collaboration, Customer Experience categories. It has a 0.00% market share in the Customer Experience category, and Retreaver has 44 customers in 3 countries.
Categories where Zendesk and Retreaver compete
Zendesk
Comparing the customer bases of Zendesk and Retreaver, we can see that Zendesk has 163,257 customer(s), while Retreaver has 44 customer(s). In the Customer Experience category, with 163,257 customer(s) Zendesk stands at 1st place by ranking, while Retreaver with 44 customer(s), is at the 142nd place.
Zendesk
1st
163,257 Customer
Retreaver
142nd
44 Customer
Zendesk has a 17.53% market share in the Customer Experience category, while Retreaver has a 0.00% market share in the same space.
Comparing Zendesk and Retreaver customers based on their geographic location, we can see that Zendesk has more customers in United States, United Kingdom and Australia, while Retreaver has more customers in United States.
Zendesk
Retreaver
Gain actionable insights about the buying patterns of Zendesk vs Retreaver’s target audience.
Zendesk
New
1,687 Customer
Lost
2,278 Customer
Retreaver
Find answers to the most often asked questions by users.
What are the different markets in which Zendesk and Retreaver compete against each other?
Zendesk and Retreaver compete against each other in the Customer Experience, Contact Center, Instant Messaging And Chat, Interactive Voice Response (IVR), Knowledge Management.
How does the market share of Zendesk and Retreaver compare in the Customer Experience market?
In the Customer Experience market, Zendesk has a 17.53% market share in comparison to Retreaver’s 0.00%. Since it has a better market share coverage, Zendesk holds the 1st spot in 6sense's Market Share Ranking Index for the Customer Experience category, while Retreaver holds the 142nd spot.
How many customers are acquired by Zendesk and Retreaver in the Customer Experience segment?
Zendesk has 163,257 customers and Retreaver has 44 customers in the Customer Experience segment. Zendesk has 163213 more customers than Retreaver in this category.
What are the countries in which Zendesk and Retreaver has more customers?
Zendesk has more customers in
United States, United Kingdom and Australia.
Retreaver
has more customers in United States, Canada and Israel.
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Zendesk vs Retreaver: Customer Experience Comparison
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