Not sure if Zendesk, or Planhat is the better choice for your needs? No problem! 6sense comparison helps you make the best decision. Take a look at categories where Zendesk and Planhat compete, current customers, market share, category ranking. Still uncertain? Compare the similarities and differences between Zendesk vs Planhat customers by industry, by geography and by buying patterns.
Zendesk competes with other products in the Contact Center, Instant Messaging And Chat, Interactive Voice Response (IVR), Knowledge Management categories. It has a 17.14% market share in the Customer Experience category, and Zendesk has 161,575 customers in 10 countries.
Planhat competes with other products in the Project Collaboration, Customer Experience, User Onboarding And Engagement categories. It has a 0.02% market share in the Customer Experience category, and Planhat has 218 customers in 10 countries.
Categories where Zendesk and Planhat compete
Zendesk
Comparing the customer bases of Zendesk and Planhat, we can see that Zendesk has 161,575 customer(s), while Planhat has 218 customer(s). In the Customer Experience category, with 161,575 customer(s) Zendesk stands at 1st place by ranking, while Planhat with 218 customer(s), is at the 94th place.
Zendesk
1st
161,575 Customer
Planhat
94th
218 Customer
Zendesk has a 17.14% market share in the Customer Experience category, while Planhat has a 0.02% market share in the same space.
Comparing Zendesk and Planhat customers based on their geographic location, we can see that Zendesk has more customers in United States, United Kingdom and Australia, while Planhat has more customers in United States.
Zendesk
Planhat
Gain actionable insights about the buying patterns of Zendesk vs Planhat’s target audience.
Zendesk
New
1,525 Customer
Lost
1,700 Customer
Planhat
New
2 Customer
Lost
2 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Zendesk and Planhat compete against each other?
Zendesk and Planhat compete against each other in the Customer Experience, Contact Center, Instant Messaging And Chat, Interactive Voice Response (IVR), Knowledge Management.
How does the market share of Zendesk and Planhat compare in the Customer Experience market?
In the Customer Experience market, Zendesk has a 17.14% market share in comparison to Planhat’s 0.02%. Since it has a better market share coverage, Zendesk holds the 1st spot in 6sense's Market Share Ranking Index for the Customer Experience category, while Planhat holds the 94th spot.
How many customers are acquired by Zendesk and Planhat in the Customer Experience segment?
Zendesk has 161,575 customers and Planhat has 218 customers in the Customer Experience segment. Zendesk has 161357 more customers than Planhat in this category.
What are the countries in which Zendesk and Planhat has more customers?
Zendesk has more customers in
United States, United Kingdom and Australia.
Planhat
has more customers in United States, United Kingdom and France.
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Zendesk vs Planhat: Customer Experience Comparison
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