Not sure if Zendesk, or JumpSeat is the better choice for your needs? No problem! 6sense comparison helps you make the best decision. Take a look at categories where Zendesk and JumpSeat compete, current customers, market share, category ranking. Still uncertain? Compare the similarities and differences between Zendesk vs JumpSeat customers by industry, by geography and by buying patterns.
Zendesk competes with other products in the Contact Center, Instant Messaging And Chat, Interactive Voice Response (IVR), Knowledge Management categories. It has a 17.53% market share in the Customer Experience category, and Zendesk has 163,257 customers in 10 countries.
JumpSeat competes with other products in the Project Collaboration, Customer Experience categories. It has a 0.00% market share in the Customer Experience category, and JumpSeat has 3 customers in 1 countries.
Categories where Zendesk and JumpSeat compete
Zendesk
Comparing the customer bases of Zendesk and JumpSeat, we can see that Zendesk has 163,257 customer(s), while JumpSeat has 3 customer(s). In the Customer Experience category, with 163,257 customer(s) Zendesk stands at 1st place by ranking, while JumpSeat with 3 customer(s), is at the 224th place.
Zendesk
1st
163,257 Customer
JumpSeat
224th
3 Customer
Zendesk has a 17.53% market share in the Customer Experience category, while JumpSeat has a 0.00% market share in the same space.
Comparing Zendesk and JumpSeat customers based on their geographic location, we can see that Zendesk has more customers in United States, United Kingdom and Australia, while JumpSeat has more customers in United States.
Zendesk
JumpSeat
Gain actionable insights about the buying patterns of Zendesk vs JumpSeat’s target audience.
Zendesk
New
1,687 Customer
Lost
2,278 Customer
JumpSeat
Find answers to the most often asked questions by users.
What are the different markets in which Zendesk and JumpSeat compete against each other?
Zendesk and JumpSeat compete against each other in the Customer Experience, Contact Center, Instant Messaging And Chat, Interactive Voice Response (IVR), Knowledge Management.
How does the market share of Zendesk and JumpSeat compare in the Customer Experience market?
In the Customer Experience market, Zendesk has a 17.53% market share in comparison to JumpSeat’s 0.00%. Since it has a better market share coverage, Zendesk holds the 1st spot in 6sense's Market Share Ranking Index for the Customer Experience category, while JumpSeat holds the 224th spot.
How many customers are acquired by Zendesk and JumpSeat in the Customer Experience segment?
Zendesk has 163,257 customers and JumpSeat has 3 customers in the Customer Experience segment. Zendesk has 163254 more customers than JumpSeat in this category.
What are the countries in which Zendesk and JumpSeat has more customers?
Zendesk has more customers in
United States, United Kingdom and Australia.
JumpSeat
has more customers in and United States.
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Zendesk vs JumpSeat: Customer Experience Comparison
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