Not sure if Zendesk, or Cxense Insight is the better choice for your needs? No problem! 6sense comparison helps you make the best decision. Take a look at categories where Zendesk and Cxense Insight compete, current customers, market share, category ranking. Still uncertain? Compare the similarities and differences between Zendesk vs Cxense Insight customers by industry, by geography and by buying patterns.
Zendesk competes with other products in the Contact Center, Instant Messaging And Chat, Interactive Voice Response (IVR), Knowledge Management categories. It has a 17.53% market share in the Customer Experience category, and Zendesk has 163,257 customers in 10 countries.
Cxense Insight competes with other products in the Project Collaboration, Customer Experience, Analytics, Customer Engagement, Dashboard, Marketing Analytics, Personalization Behavioral Targeting categories. It has a 0.00% market share in the Customer Experience category, and Cxense Insight has 4 customers in 4 countries.
Categories where Zendesk and Cxense Insight compete
Zendesk
Comparing the customer bases of Zendesk and Cxense Insight, we can see that Zendesk has 163,257 customer(s), while Cxense Insight has 4 customer(s). In the Customer Experience category, with 163,257 customer(s) Zendesk stands at 1st place by ranking, while Cxense Insight with 4 customer(s), is at the 220th place.
Zendesk
1st
163,257 Customer
Cxense Insight
220th
4 Customer
Zendesk has a 17.53% market share in the Customer Experience category, while Cxense Insight has a 0.00% market share in the same space.
Comparing Zendesk and Cxense Insight customers based on their geographic location, we can see that Zendesk has more customers in United States, United Kingdom and Australia, while Cxense Insight has more customers in Romania.
Zendesk
Cxense Insight
Gain actionable insights about the buying patterns of Zendesk vs Cxense Insight’s target audience.
Zendesk
New
1,687 Customer
Lost
2,278 Customer
Cxense Insight
Find answers to the most often asked questions by users.
What are the different markets in which Zendesk and Cxense Insight compete against each other?
Zendesk and Cxense Insight compete against each other in the Customer Experience, Analytics, Contact Center, Customer Engagement, Dashboard.
How does the market share of Zendesk and Cxense Insight compare in the Customer Experience market?
In the Customer Experience market, Zendesk has a 17.53% market share in comparison to Cxense Insight’s 0.00%. Since it has a better market share coverage, Zendesk holds the 1st spot in 6sense's Market Share Ranking Index for the Customer Experience category, while Cxense Insight holds the 220th spot.
How many customers are acquired by Zendesk and Cxense Insight in the Customer Experience segment?
Zendesk has 163,257 customers and Cxense Insight has 4 customers in the Customer Experience segment. Zendesk has 163253 more customers than Cxense Insight in this category.
What are the countries in which Zendesk and Cxense Insight has more customers?
Zendesk has more customers in
United States, United Kingdom and Australia.
Cxense Insight
has more customers in Romania, Sweden and Belgium.
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