Question 1

What are the different markets in which
        Intercom and
        TeleTech compete against each other?

Accepted Answer

Intercom and
        TeleTech compete against each other in
        the Customer Experience, Communication, Customer Engagement, Instant Messaging And Chat, Live Chat.

Question 2

How does the market share of
        Intercom
        and TeleTech compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Intercom has a
        8.29%
        market share in comparison to
        TeleTech’s
        0.03%.
        Since it has a better market share coverage,
        Intercom holds the
        3rd
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        TeleTech holds the
        83rd spot.

Question 3

How many customers are acquired by
        Intercom and
        TeleTech in the
        Customer Experience segment?

Accepted Answer

Intercom has
        79,039 customers and
        TeleTech has
        332 customers in the
        Customer Experience
        segment. Intercom has
        78707 more customers than
        TeleTech in this category.

Question 4

What are the countries in which
        Intercom and
        TeleTech has more customers?

Accepted Answer

Intercom has more customers in United States, United Kingdom and Canada.
TeleTech has more customers in United States, India and Philippines.

Intercom Vs TeleTech : In-Depth Comparison

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Comparing the customer bases of Intercom and TeleTech

Comparing the market share of Intercom and TeleTech

Compare Intercom vs TeleTech customers by geography

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