Question 1

What are the different markets in which
        Intercom and
        SurveyLab compete against each other?

Accepted Answer

Intercom and
        SurveyLab compete against each other in
        the Customer Experience, Communication, Customer Engagement, Forms And Surveys, Instant Messaging And Chat.

Question 2

How does the market share of
        Intercom
        and SurveyLab compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Intercom has a
        13.06%
        market share in comparison to
        SurveyLab’s
        0.00%.
        Since it has a better market share coverage,
        Intercom holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        SurveyLab holds the
        209th spot.

Question 3

How many customers are acquired by
        Intercom and
        SurveyLab in the
        Customer Experience segment?

Accepted Answer

Intercom has
        165,242 customers and
        SurveyLab has
        7 customers in the
        Customer Experience
        segment. Intercom has
        165235 more customers than
        SurveyLab in this category.

Question 4

What are the countries in which
        Intercom and
        SurveyLab has more customers?

Accepted Answer

Intercom has more customers in United States, United Kingdom and France.
SurveyLab has more customers in United States, Poland and United Kingdom.

Intercom Vs SurveyLab : In-Depth Comparison

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Comparing the customer bases of Intercom and SurveyLab

Comparing the market share of Intercom and SurveyLab

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