Question 1

What are the different markets in which
        Smile.io and
        SimpleFeedback compete against each other?

Accepted Answer

Smile.io and
        SimpleFeedback compete against each other in
        the Customer Experience, Customer Engagement, Customer Loyalty, Customer Satisfaction Ratings.

Question 2

How does the market share of
        Smile.io
        and SimpleFeedback compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Smile.io has a
        1.75%
        market share in comparison to
        SimpleFeedback’s
        0.00%.
        Since it has a better market share coverage,
        Smile.io holds the
        15th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        SimpleFeedback holds the
        195th spot.

Question 3

How many customers are acquired by
        Smile.io and
        SimpleFeedback in the
        Customer Experience segment?

Accepted Answer

Smile.io has
        16,266 customers and
        SimpleFeedback has
        9 customers in the
        Customer Experience
        segment. Smile.io has
        16257 more customers than
        SimpleFeedback in this category.

Question 4

What are the countries in which
        Smile.io and
        SimpleFeedback has more customers?

Accepted Answer

Smile.io has more customers in United States, United Kingdom and Canada.
SimpleFeedback has more customers in United States and Brazil.

Smile.io Vs SimpleFeedback : In-Depth Comparison

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Comparing the customer bases of Smile.io and SimpleFeedback

Comparing the market share of Smile.io and SimpleFeedback

Compare Smile.io vs SimpleFeedback customers by geography

Customer Movements for this month

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