Question 1

What are the different markets in which
        Freshworks and
        SimpleFeedback compete against each other?

Accepted Answer

Freshworks and
        SimpleFeedback compete against each other in
        the Customer Experience, Contact Center, Customer Engagement, Customer Satisfaction Ratings, Customer Support Services.

Question 2

How does the market share of
        Freshworks
        and SimpleFeedback compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Freshworks has a
        3.69%
        market share in comparison to
        SimpleFeedback’s
        0.00%.
        Since it has a better market share coverage,
        Freshworks holds the
        5th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        SimpleFeedback holds the
        195th spot.

Question 3

How many customers are acquired by
        Freshworks and
        SimpleFeedback in the
        Customer Experience segment?

Accepted Answer

Freshworks has
        34,304 customers and
        SimpleFeedback has
        9 customers in the
        Customer Experience
        segment. Freshworks has
        34295 more customers than
        SimpleFeedback in this category.

Question 4

What are the countries in which
        Freshworks and
        SimpleFeedback has more customers?

Accepted Answer

Freshworks has more customers in United States, United Kingdom and India.
SimpleFeedback has more customers in United States and Brazil.

Freshworks Vs SimpleFeedback : In-Depth Comparison

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Comparing the customer bases of Freshworks and SimpleFeedback

Comparing the market share of Freshworks and SimpleFeedback

Compare Freshworks vs SimpleFeedback customers by geography

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