Question 1

What are the different markets in which
        Bazaarvoice and
        ITSM 365 compete against each other?

Accepted Answer

Bazaarvoice and
        ITSM 365 compete against each other in
        the Customer Experience, Communication, Customer Loyalty.

Question 2

How does the market share of
        Bazaarvoice
        and ITSM 365 compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Bazaarvoice has a
        0.78%
        market share in comparison to
        ITSM 365’s
        0.01%.
        Since it has a better market share coverage,
        Bazaarvoice holds the
        20th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        ITSM 365 holds the
        131st spot.

Question 3

How many customers are acquired by
        Bazaarvoice and
        ITSM 365 in the
        Customer Experience segment?

Accepted Answer

Bazaarvoice has
        7,297 customers and
        ITSM 365 has
        58 customers in the
        Customer Experience
        segment. Bazaarvoice has
        7239 more customers than
        ITSM 365 in this category.

Question 4

What are the countries in which
        Bazaarvoice and
        ITSM 365 has more customers?

Accepted Answer

Bazaarvoice has more customers in United States, United Kingdom and Canada.
ITSM 365 has more customers in United States, Germany and France.

Bazaarvoice Vs ITSM 365 : In-Depth Comparison

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Comparing the customer bases of Bazaarvoice and ITSM 365

Comparing the market share of Bazaarvoice and ITSM 365

Compare Bazaarvoice vs ITSM 365 customers by geography

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