Question 1

What are the different markets in which
        Trustpilot and
        HelpCrunch compete against each other?

Accepted Answer

Trustpilot and
        HelpCrunch compete against each other in
        the Customer Experience, Email Marketing Automation, Instant Messaging And Chat, Live Chat, Reputation Management.

Question 2

How does the market share of
        Trustpilot
        and HelpCrunch compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Trustpilot has a
        12.50%
        market share in comparison to
        HelpCrunch’s
        0.11%.
        Since it has a better market share coverage,
        Trustpilot holds the
        3rd
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        HelpCrunch holds the
        47th spot.

Question 3

How many customers are acquired by
        Trustpilot and
        HelpCrunch in the
        Customer Experience segment?

Accepted Answer

Trustpilot has
        155,215 customers and
        HelpCrunch has
        1,335 customers in the
        Customer Experience
        segment. Trustpilot has
        153880 more customers than
        HelpCrunch in this category.

Question 4

What are the countries in which
        Trustpilot and
        HelpCrunch has more customers?

Accepted Answer

Trustpilot has more customers in United Kingdom, United States and Netherlands.
HelpCrunch has more customers in United States, Ukraine and United Kingdom.

Trustpilot Vs HelpCrunch : In-Depth Comparison

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Comparing the customer bases of Trustpilot and HelpCrunch

Comparing the market share of Trustpilot and HelpCrunch

Compare Trustpilot vs HelpCrunch customers by geography

Customer Movements for this month

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